Jon Munk Email & Phone Number

Fife, Washington, United States

• Act as primary point of contact for the local customer on operational and performance issues• Monitor project performance to customer requirements and expectations• Issue regular reports on program performance. Coordinate work of various functional groups such as: operations, IT, quality and billing• Identify areas of non-conformance and develop remedial plans • Manage inventory levels to ensure timely order fulfillment• Resolve customer issues in a timely manner via a customer-defined escalation process and coordination of internal resources • Conduct regular meetings with Operations/Business managers to ensure customer needs and timelines are achieved

Tacoma, Wa

• Responsible for complete project lifecycle from inception to closure• Acquire pricing from multiple vendors & analyze most cost-efficient production method• Work alongside engineers, account managers & regional sales managers to efficiently deliver high quality product• Accountable for all project documentation, profitability, deliverables, resource allocations, & status• Utilize Excel to capture project data using macros, formulas & data links between multiple custom-made sheets• Manage inventory, ensure needs are consistently met by improving inventory management process & procedure• Employ CAD to create shop drawings for production of poles & custom-made hardware

As the Estimating Manager, I am responsible for directing and managing the Estimating group. I work closely with the Director of Customer Experience to develop and grow existing customer relationships and assist in the growth of the organization by providing direction on pricing to win new opportunities as well as evaluating operational profitability leveraging tools such as Tableau and Excel.

Darwill is a print and marketing company that provides clients with creative solutions to prepare, print and distribute communication materials.At darwill, I work closely and directly with clients to understand their needs for successful marketing and advertising campaigns. I apply my knowledge alongside the tools and services darwill offers to ensure their needs and goals are met. Intensive daily project management, from design inception to production, enables projects to be completed on time and in the most cost effective manner while maintaining the highest quality possible.My focus and specialties include, but are not limited to, marketing management, sheet fed and digital printing, direct mail, print on demand web portals, QR code integration, Purls, market trend analysis, data analysis and estimating.

At its core, Providence is an R&D company and manufacturer of highly engineerable composite panels. While at Providence, I led a team in engineering and launching a new composite technology that would replace plywood in various industries. Responsibilities included material and machine procurement, assessment of manufacturing processes, quality control management, machine retrofitting, and product performance evaluation. Various CAD programs and Microsoft Suite were utilized for prototyping and analysis to improve performance; market trend analysis ensured the optimal price was set for release into the marketplace.

Bachelor Of Arts, Business

Activities and Societies: -2 year participant/2 year coach of the Hope College Pull Team -3 year participant in Dance Marathon; raising.

Education record