As the Director of Quality Assurance I have more than 20 years of experience in manufacturing engineering, operations management, quality management, and customer service, with a proven track record of delivering results and exceeding expectations.I am a certified Black Belt 6 sigma, ASQ Certified Quality Engineer, and ASQ Certified Manager of Quality and Operations Excellence. I have extensive knowledge and skills in quality standards and methodologies, such as ISO 9001, ISO 13485, ISO 14001, IATF 16949, AS 9100, APQP, PPAP, FMEA, RCCA, and auditing. I am passionate about driving operational excellence, enhancing customer satisfaction, and solving complex problems through data-driven and collaborative approaches. My mission is to ensure the highest quality of products and services for clients.