Jonathan Olson, Pga Certified Professional, Cmaa Email & Phone Number

Albany, Ga, Us

Sea Island, Georgia, United States

- Managed a staff of up to 80 throughout the entire golf operation, including 15 Assistant Golf Professionals and Interns, scheduling and assigning daily responsibilities, including tournament execution- Ensured the highest standards of all golf services and programs, including the courses, practice areas, and food and beverage were met- Developed, managed and oversaw an operating budget with over $19M in annual revenue including forecasting and long range analysis- Helped manage a retail staff of 5 buyers and coordinators that merchandized multiple golf shops and produced net revenue of over $4.6M in annual retail sales- Developed and executed operational plans for a minimum of 4 major invitational Pro-Am events per year, that saw over 1000 participants and generated over $2M in revenue for the resort- Managed the increase of rounds during my tenure by 35% equating to 33,000 additional rounds- Served as Executive Tournament Chairman of the Jones Cup Senior, Jones Cup Junior and Sea Island Women’s Amateur events- Developed Food & Beverage management acumen, while writing dozens of B.E.O.s annually for execution by our Conference Services and Banquet teams- Helped coordinate and design effective training programs for the professional staff to adhere to Forbes Behavioral Standards- Helped to oversee the care and maintenance of all physical assets and facilities, while ensuring hurricane OPCON preparedness was met

Sea Island, Georgia, United States

- Ran, coordinated and executed over 80 corporate group events during the first few months on staff, generating over $1.2M in revenue within the golf department- Led by example, using kindness and empathy to create a culture of professionals that furthered the Sea Island brand- Coordinated and ran the Sea Island Ladies Golf Association with its board of members, executing an extensive calendar of member events and coordinating weekly playdays and yearly contests which yielded a quick 20% increase in membership and participation over the median average of the past two years during my first season- Participated as a mentor in the Leadership Foundations training program at Sea Island and provided support to members of the staff across all departments at the resort

Greensboro, North Carolina

- Produced 17 consecutive quarters of growth within the Golf Operation for the first time since the transition to private ownership- Increased Merchandise Sales by 79% during tenure equating to $214,000 in additional revenue, while increasing profit margin by 12%- Helped design a Merchandise Assortment Plan as well as the Open to Buy for the entire merchandise operation- Increased both private lessons as well as lesson retention by over 100% each year, which added an additional $28,000 in club spending- Created a new "Foxhunt" themed Senior Golf Association Player Development Program aimed at capturing lapsed senior players that saw an immediate 30% increase in participation and $15,000 in added club spending from those participants- Redesined a Junior Golf Player Development Program that went from a participation of 2 juniors to over 35 junior players- Captained a PGA Jr. League Team that won regionals and went deep into post-season competition- Designed and opened a club repair shop on property for the first time that annually grossed over $3500 in sales and saw an immediate 20% increase in sales of grips and aftermarket shafts- Custom fit over 150 sets of clubs for a wide variety of players ranging in skill from beginner all the way to touring professional- Personally designed every aspect of golf shop marketing including singage, email marketing and tournament promotion

Greensboro, North Carolina

- Helped the brand mangers create the vision within the sales floors.- Maintained clothing lines within the floor and oversaw inventory controls.- Operated a fast paced Point-of-Sale with high volume sales.- Helped to foster a team environment within the store through off-site team building activities.

Carlsbad, California

- Worked with the Head Professional to develop merchandising expertise- Helped manage and execute over 300 annual corporate golf outings equating to over 18,000 rounds annually- Operated various Points of Sale in an extremely high paced environment- Helped maintain, order and display diverse and extensive inventory within the resort's golf shop with $1.8M in sales- Maintained a 5-diamond level of customer service and worked with guests at an individual level to create lasting and memorable experiences- Helped design and execute a guest satisfaction "call-back" program to acquire guest feedback- Worked with the tournament staff and coordinated volunteers for operations on the Kia Classic and LPGA Tour

Golf Complex Operations Management, Golf Course Operation And Grounds Management

Studied a complete comprehensive look at the golf industry as a whole, from biomechanics to teaching and communication methodology.

Video Production And Electronic Communication