Jon Panciera Email & Phone Number

Quality Assurance Manager - Silgan Plastics Corporation Deep River, Ct. - July 2005 to Present.Systems Analyst - Silgan Plastics Corporation Deep River, Ct. - November 2000 to June 2005Silgan Plastics is a top ten manufacturer of rigid plastic containers in the U.S. & Canada serving the Healthcare, Food, Household / Industrial Chemical, Automotive and Personal Care Markets with over 600 million dollars in annual revenue.Goals & key responsibilities as Quality Assurance Manager include but not limited to;* Identify Waste and streamline processes to reduce inefficiency and costs* Increase customer satisfaction via FTQY and OTiF * Meet / exceed plant KPI's* Track Monthly Quality Metrics with focus on customer satisfaction* Identify weaknesses in current QMS and implement necessary improvements to close gaps* Investigate customer complaints and determine root cause analysis for CAPA* Enact permanent CAPA's to mitigate recurring Quality complaints* Analyze statistical data to identify special cause and correlation to process variation* Perform daily reviews of production records for lot release* Inform senior management of quality, compliance, supply and safety risks* Maintain calibration and certification of critical testing equipment* Promote Safety and GMP compliance daily* Educate and train employees as to their impact in the Quality Management System* Establish and maintain solid customer relationships* Foster a culture of teamwork and respect * Implement Qualification plans for new products based upon V.O.C.* Manage CAPA, Continuous Improvement, Internal & External Audits* Assist I.T. with day to day operation of 40+ pc's on Network* Identify Green Opportunities that provide cost benefits

Listed skills include Continuous Improvement, Lean Manufacturing, Manufacturing, Blow Molding, and 17 others.

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  Central Connecticut State University

  Business Administration