Jon Pantel Email & Phone Number

Greater San Diego Area

Responsible for assisting District Sales Manager with training and management responsibilities including the following:- Supporting and training all Design Consultants on Product, Systems, Operations, and Sales- Plan meetings and meeting follow up- Field liaison between District Sales Manager and Corporate- Analyze needs to focus on what can be improved upon to maximize sales and increase profit- Update and maintain sample and inventory kits and tools- Work closely with 3rd party installers- Manage scheduling to ensure deadlines are met- Analyze metrics and strategize with District Sales Manager- Review invoices for proper completion- Teach New hire training classes

Tucson, Arizona Area

Responsible for managing all membership and operations activities including:- Generating and selling new memberships- Maintaining client satisfaction to ensure referral and repeat business- Managed all client care and doing whatever necessary to ensure clients and customers are satisfied- Updating and keeping over 800 national and international vendor samples up to date- Managed window covering department- Managed Warehouse and Deliveries, check in merchandise, damage inspections/claims, Business to Business communications to ensure clients received what was ordered- Manage inventory- Sourcing new local vendors and installers including floor coverings, tile, shutters, furniture, upholstery, turf, etc. to add to database and customer experience

Tucson, Arizona Area

Owner of an Interior Decorating Franchise which included managing client projects from start to finish including; sales, marketing, client care, Client follow up and satisfaction, ensuring needs are met, Planning budgets, measurements, scheduling follow up, manage ordering and inventory and installations.

Greater San Diego Area

Managed multiple branches which included; running of day to day operations and management of staff, fleet management, focus on Customer Service and exceeding customer expectation, Sales and Marketing, and Building business to business Relationships. Scheduling and Training of all employees.Managed all P&L and finances for each branch, maintained and managed a proper fleet and inventory to ensure all reservation requests were met. Procure new accounts which included body shops and local businesses - anticipate the needs of that client and being pro-active to ensure complete satisfaction. Ensure maintenance was up to date on all vehicles.