Jon Pratt Email & Phone Number

Cambridge, England, United Kingdom

Management of data attributes to improve data reusability, accessibility and quality. Monitoring and maintenance of data quality and taking of corrective actions to ensure completeness, accuracy and on time delivery of customer records. Participation in regional and global MDG projects, to implement strategic customer data related activities, for enhancement of customer data quality.-Review, validation and approval of requests for customer creation and changes.-Monitor and action daily Data Quality reports to maintain data integrity and enforce data quality policies.-Effectively govern applicable business critical data attributes.-Collaborate cross functionally with; Sales, Service & Support, Customer Care, Funnel Marketing, Credit and Tax.-Ensure SLAs for customer master data activities are met.-Initiate, coordinate and implement regional customer data improvements in alignment with strategic vision.-Improve data quality through metrics tied to business impact and assist in the resolution of interface errors.-Define data requirements for new and existing interfaces.-Preparation of presentations and training materials.-Perform data validation and related testing activities.-Initiate discussion with other commercial functions to enhance customer data usage and align data steward activities to support the business.-Collaborate with global master data team to establish data governance policy and set baseline for data quality metrics.-Drive compliance in data governance through creation of process flow/work instructions and ensure alignment with global master data team.

Cambridge, England, United Kingdom

Management of data attributes to improve data reusability, accessibility and quality. Monitoring and maintenance of data quality and taking of corrective actions to ensure completeness, accuracy and on time delivery of customer records. Participation in regional and global MDG projects, to implement strategic customer data related activities, for enhancement of customer data quality.-Review, validation and approval of requests for customer creation and changes.-Monitor and action daily Data Quality reports to maintain data integrity and enforce data quality policies.-Effectively govern applicable business critical data attributes.-Collaborate cross functionally with; Sales, Service & Support, Customer Care, Funnel Marketing, Credit and Tax.-Ensure SLAs for customer master data activities are met.-Initiate, coordinate and implement regional customer data improvements in alignment with strategic vision.-Improve data quality through metrics tied to business impact and assist in the resolution of interface errors.-Define data requirements for new and existing interfaces.-Preparation of presentations and training materials.-Perform data validation and related testing activities.-Initiate discussion with other commercial functions to enhance customer data usage and align data steward activities to support the business.-Collaborate with global master data team to establish data governance policy and set baseline for data quality metrics.-Drive compliance in data governance through creation of process flow/work instructions and ensure alignment with global master data team.

Cambridge, United Kingdom

EMEA Commercial Operations; enhancing the productivity, effectiveness and ROI of the sales function. -Generation of often high-value (up to 9 figure), highly varied quotations.-Productivity enablement for Sales teams, including trouble-shooting and guidance.-Management of process improvement projects and removal of roadblocks.-Development, introduction and optimisation of illumina's quoting systems.-User acceptance testing (UAT), including for e-commerce platforms/CRM tools.-Mentoring / training of team members and ensuring team SLAs are achieved.** Runner-up illumina Customer Solutions Excellence Awards.**** Recipient of internal commendation.**illumina is the global leading developer, manufacturer and marketer of next generation life science tools and integrated systems, for the analysis of genetic variation/biological function.We have experienced phenomenal growth, with a turnover of USD 3.3bn in 2018 and were named #1 smartest company in the world in MIT’s 2014 Technology Review.

Cambridge, United Kingdom

EMEA Commercial Operations; enhancing the productivity, effectiveness and ROI of the sales function. -Generation of often high-value (up to 9 figure), highly varied quotations.-Productivity enablement for Sales teams, including trouble-shooting and guidance.-Management of process improvement projects and removal of roadblocks.-Development, introduction and optimisation of illumina's quoting systems.-User acceptance testing (UAT), including for e-commerce platforms/CRM tools.-Mentoring / training of team members and ensuring team SLAs are achieved.** Runner-up illumina Customer Solutions Excellence Awards.**** Recipient of internal commendation.**illumina is the global leading developer, manufacturer and marketer of next generation life science tools and integrated systems, for the analysis of genetic variation/biological function.We have experienced phenomenal growth, with a turnover of USD 3.3bn in 2018 and were named #1 smartest company in the world in MIT’s 2014 Technology Review.

Operations/sales functions; I stimulated the branch business, ensured exceptional customer care delivery and that customers' expectations were surpassed. -Sales account management, margin optimisation, quoting, order advancing, supplier liaison, goods receiving, trouble-shooting and stock checking.Brammer is the UK’s leading distributor of maintenance, repair and overhaul (MRO) products.Group turnover in 2017 was EUR 2.2 billion.

Haverhill

Business development with customers from industries including: automotive, consumer electronics, aerospace, Defence and oil and gas.-RFQ management, coordination of projects, lead conversion and order expediting.-Account mapping and liaison with agents and licensees, to maximise regional sales.-Management of website enquiries, including facilitating project reviews.Keronite is a global, market-leading surface technology company. Their PEO coating process produces hard, dense ceramic surface layers which enhance the durability of light alloys.

Bury St Edmunds

Account management and business development with global customers.-I executed quotes/tenders, negotiated pricing, processed orders, responded to technical queries, resolved complaints, provided after-sales support and managed various key accounts, with 7 figure spends.Treatt is a global chemical/oils supplier to the flavour, fragrance and cosmetic industries.