Jon Pulling Email & Phone Number

Not In Kansas Anymore

Tacoma, Wa. / B.C., Canada

Import Vehicles from Canada into the U.S.Track Inventory for All vehicles. (where they go, where they are, when they release, etc....)Convert Documentation from Canadian to U.S. for titling purposesDeliver vehiclesWholesale VehiclesBilling for all services done in the U.S., sold units and titling.Work with Auctions on inventory updates and Quality Control

Redmond

In this role I was tasked with creating and managing a beta and research program for the Microsoft Band. Over the course of almost 2 years I managed this program through 2 product life cycles. I recruited over 1000 Beta testers to be be part of my program and offer feedback on the products in a variety of ways. By doing field studies, creating lists of scenario's to focus on and having users take surveys on the products regularly, I was able to build reports for leadership review and play a major role in enhancing the products features and fine tuning before release.-Create, Manage and maintain the internal Beta Program for Microsoft Band (fitness tracker)-Recruit users internally and externally for product field testing and feedback-Coordinate all Beta releases and determine readiness for Production releases-Collect data and feedback and report to the developers and product engineers-Put together reports based on user feedback and field testing to report up to higher level management-Created the infrastructure for the beta program-Manage support for beta program and internal teams on the product installations and troubleshooting.-Process documentation.-Product Inventory control and distribution across our organization and the beta program-Manage security groups and email distribution lists for different levels of program participation. -Send announcements and build release updates for the program and internal teams.-Manage field study testing and data collection (runners, bikers, golfers, gym workouts, etc..)

PM for the Beta Program - It was my duty to create and maintain a Beta and Dogfood program, maintain internal SharePoint & Beta sites, collect user feedback and report up the leadership chain. The Beta Program helped fine tune the Music, Video and Game metro applications for Windows 8.0 and Xbox One.⦁ Project Manager for the dogfood/beta programs for Xbox Video, Xbox Music and Xbox Games. (thousands of MS FTE’s participated)⦁ Inventory Control and Distribution of All new products for beta test program⦁ Managed large group of Beta testers and created test plans for collecting feedback on new products⦁ Testing software for beta and production releases⦁ Bug logging, bug tracking and bug triage for entire beta program⦁ Collected usage data of the beta apps and routed bugs and feedback to the feature teams.⦁ Worked with the feature PM’s to resolve issues and add new features.⦁ Documented the process and flow of our offered beta program.⦁ Built internal website for the beta testing program and updated content with each release.⦁ Managed multiple security groups and email distribution lists for different levels of program participation. ⦁ Sent announcements for each new release to distribution lists based on the participation levels.⦁ Built telemetry reports using usage data from our program by building and running multiple SQL queries to run against our database, building the data in excel and generating pivot tables and charts.⦁ Updated share point sites.

"Go to" PM backing up Senior Release Managers of the Xbox Platform Team (we Released KINECT for Xbox 360!)⦁ Created image files of the OS and validated software that runs the Xbox360 in order to send to manufacturing in china for retail Xbox360 Consoles.⦁ Coordinated new builds with feature teams for releases to the Beta test program.⦁ The main contact for support for the 2011 Fall Beta of the latest Xbox 360 dashboard software. I assisted customers, FTE's and Partners with registering their 360 consoles and troubleshooting issues around updating and registrations.⦁ Worked on the Kinect Launch for Xbox, (released fall 2010).⦁ Testing hardware, software and firmware for beta, dogfood and production releases⦁ Bug logging, bug tracking and bug triage⦁ Updated share point sites and documented processes.⦁ Created CD/DVD media and files for updating the 360 consoles.⦁ Backed up Sr Release Managers daily tasks.⦁ Tracked down feature owners for release signoffs and reported to release managers.⦁ Built reports on bug tracking and feature completions to report to Senior Staff⦁ Bug triage

Owner for ALL game packaging, DRM work, new product deployments, ecommerce setup and testing. Working with Game Producers on fast paced release schedule to keep up with market, we released 3 to 7 games a week on multiple game sites.⦁ Owned all game/software build and packaging for all of Real Games and www.GameHouse.com. Using several different DRM tools for different platforms to meet a high demand daily release cycle.⦁ Managed all inventory of games and download servers⦁ Created all ecommerce entries for new products as well as maintaining old products. This included setup to support11 different international regions and 4 different currencies⦁ Maintained and updated original service games catalog with new content and products added to the software client catalog⦁ Testing web content and game installers⦁ Bug logging, bug triage ⦁ Web content publishing for all new products releases⦁ Validated website content, games packages and ecommerce price points for all new products ⦁ Created automation test suites for ecommerce testers⦁ Documented processes for new hire standards

Game Tester and Test Planner for tons of game titles published by Sierra Interactive and Online.- Quality Assurance for all new game titles- Created test plans- Logged bugs- Check bug fixes- Test game patches for online updates- Helped create game play videos for marketing- Suggest new game play options- Compliance testing

Woodinville, Wa.

Manager in charge of all Distribution to 30+ retail stores across the US and Canada. It was my duty to pull store sale reports and distribute merchandise to our retail stores accordingly, making sure all products were in stock in the stores. I was manager of up to 15 warehouse employees.Duties I was in charge of include:⦁ Pulling orders for shipments⦁ Receiving merchandise and adding to warehouse inventory⦁ Loading trucks for store delivery⦁ Store tear-down and rebuilds in new locations⦁ New store builds⦁ Inventory control and organization⦁ Manage employees⦁ Interview and hiring of new employees⦁ New employee training⦁ Scheduling

25+ Years Software & Hardware Industry Experience

General Education Development Certificate