Jon Que Email & Phone Number

5750 Northwest Parkway, Suite 100, San Antonio Tx 78249

San Antonio, Texas Area

Ensure all database servers are backed up in a way that meets the business’s Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO). Troubleshoot SQL Server service outages as they occur, including after-hours and weekends. Configure SQL Server monitoring utilities to minimize false alarms. Install and configure new SQL Servers. Deploy database change scripts. Document the company’s production database environment. In addition, assisted developers with the SSIS and SSRS software to meet project goals.

Fort Sam Houston, San Antonio

applications using Microsoft .Net Technologies and framework, ASP.Net, HTML4/5, CSS2/3, JavaScript, Visual Basic.Net, C#, Objective C, XML, Flash, Action Script, Photoshop, T-SQL, Visual Studio, SharePoint, Team Foundation Server (TFS), and Object-Oriented Analysis, Design and Programming principles. Designs, creates and modifies database objects, such as: tables, views, stored procedures, and triggers needed to field assigned sites and applications. Develops and maintains enterprise databases and other technology to meet the requirements of the AMEDDC&S mission. Provides project oversight for work assignments involving one or two other workers. Assists in gathering customer requirements and functional requirements. Provides all-tier helpdesk support for assigned applications. Monitors operational performance of assigned applications. Troubleshoots technical and operational problems within the established configuration. Currently supporting Army’s Decision Support Center website: ASP.Net using c# and VB.Net with SQL 2008R2 platform which includes SSRS 2008R2. Currently supporting mobile application projects by developing ASP.Net VB.Net website, designing and implementing the data model. Microsoft .Net web services using c# and VB.Net with SQL 2008R2 platform and SSRS 2008R2. HTML5, CSS3, jquery, and JSON technologies

San Antonio, Texas Area

Facilitates gathering complex business requirements by defining detailed procedures problems, identifying data requirements and isolating data elements. Currently supporting the Comparative Pricing Analysis Team (CPAT) projects: Umbrella Line of Business project by converting the algorithm from Price Elasticity (PE) into Analytical Data Storage (ADS) source data. This is a customize rating engine that calculates USAA premiums against our 5 competitors (i.e., All State, GEICO, Indemnity, Progressive and State Farm). In addition, I pay a backup role for the Pricing Competitive Measure (PCM) using the InsurQuote rating engine. I also supported the PCM process using the Quadrant rating engine and also provided partition solution for efficiency and performance. Moreover, I develop and maintain complex business solutions, which includes data, reporting, business intelligence, data collection applications or analytics. Leverages an understanding of multiple data structures and sources. Currently supporting ADS Umbrella with SAS and SQL 2005. I have written complex stored procedures to data warehouse/mining and worked heavily on complicated T-SQL queries. I also provided tools for the actuary pricing analysts unit using SQL 2005/2008, VB Net and MS Office 2010.

Joint Base San Antonio

Served as a technical team lead Non-Appropriated Fund (NF-2210-IV, APPSW/SYSANALYSIS) DOD Civilian Systems Analyst/Software Developer in Occupational Code 2210 "Information Technology Specialist."​ Architects, designs, develops, tests, fields, and maintains complex n-tier Microsoft ASP.NET web application framework 3.5 for the AF Child Youth Program's Family Child Care (FCC) Subsidy Payment software n-tier enterprise web project. The AF FCC serves 700 plus families at 70 plus Air Force Bases worldwide. The AF FCC currently uses MS VB .NET language, MS SQL Server 2005, MS SQL Reporting Services (SRS), MS SQL Server Integration Services (SSIS), HTML, Javascript and Transact-Structured Query Language (T-SQL) MS based software systems. In addition, AF FCC leverages the most current internet technologies such as JavaScript and XML (AJAX), Extensible Markup Language (XML) and DevExpress version 9.3.4 3rd party tool. Heavily involved with n-tier web system architecting design, development, testing, maintaining, troubleshooting, and assisting functional for the AF FCC Subsidy Payment web application. Moreover, developed and fielded the web application in accordance with DOD directives, policies, procedures, and standards. Works closely with section Information Assurance (IA) staff which includes software scans using the product Fortify. Provided technical assistance, leading and mentoring developers on the .Net development environment.Gathers detailed system requirements from functional users and implements requirement specifications into application systems for most effective automation of business processes, generates tests cases from requirements. In addition, performs unit, regression and systems acceptance testing. Prepares documentation to include overall and detailed system requirements, system security authorization agreements (SSAA's), milestone charts, test cases, testing and implementation plans.

Randolph Air Force Base, San Antonio Texas

Performed maintenance and troubleshooting to the AEF Online website. Moreover, supported efforts on converting WebFocus reports into Microsoft SQL Reporting Services 2008 at Randolph AFB Air Force Personnel Center. The ASP.Net website was using the following technologies: c# language, .Net Framework 3.5, ADO.Net 3.5, ASP, DHTML, HTML and Javascript.

San Antonio, Texas Area

Provided guidance and leadership towards website development projects using Microsoft Framework 2.0/3.0/3.5 solutions. Created and maintained .Net web/win form applications using VBNet, c#, LINQ, SRS, SSIS, SQL 2005, ADO.Net 3.5/2.0, HTML, AJAX and Javascript. Performed web server administration and performance tuning. Provided technical support to all executive level software implementation and web application configuration.

San Antonio, Texas Area

Created, enhanced and maintained company's website application using .Net Framework 1.1/2.0, ASP.Net 1.0/2.0 with VB .Net language, SQL 2000, HTML, Javascript, ADO.Net, ADO and SQL stored procedures. Provided technical guidance for web/win applications and 24x7 technical support for application outages.

Fort Sam Houston, San Antonio Texas

Enhanced, troubleshoot and sustained Army Medical Logistic website application using ASP, ADO, SQL 2000, PHP and MySQL technologies. Provided guidance and leadership towards website conversion to .Net Framework 1.1 solution.

Round Rock, Texas

Developed, tested and maintained E-commerce website using the following technologies: ASP, Visual Source Safe, VBScript, JavaScript, VB, Component Object Model(COM), Distributed Component Object Model (DCOM), ADO, TCP/IP, Windows 2000/NT 4.0, Microsoft Commerce Server, IIS 4/5, SQL 2000, Microsoft Transaction Server, Microsoft Site Server, Application Center 2000, n-tier architectures & networking protocols. Web server administration and performance tuning. Provided technical support for various Dell Online development teams. Coded, documented, and testing QFE for Dell Online. Provided technical support to all executive level software implementation and web application configuration. Provided 24 x 7 technical support for Dell’s website outages. Assisted on developing http://accessories.us.dell.com and was released to the public on 2000. Lead QA analyst for www.webpc.com (1999) and www.gigabuys.com (1999).

San Antonio, Texas Area

Installed, configured, and maintained IIS 4.0 production web server farm. Provided level 3 technical support for TCP/IP configuration, LDAP, SNA, SQL, Transaction server, Cisco local director configuration, and E-Commerce. Provided technical support for various Internet development teams.Provided technical support for all executive level software implementation and configuration.Provided 24 x 7 level 3 technical support on all Internet production outages. Provided cross-platform technical support for Sun Solaris web servers and NT web servers. Assisted in releasing www.usaa.com (1999) to the USAA members.