- Communication with new and current clients that require a prompt identification of specific needs.-Full detailed communication of client profile provided to medical/therapeutic teams to assist appropriate client intervention-Precise data entry of sensitive client information onto numerous systems including statistical data for Public Health systems, ensuring strict submission deadlines are adhered to in a high pressured environment.-Adhere to complete client confidentiality, ensuring this is carried out by other team members at all times.-Resolution of billing issues, collection of account balances and maintaining client and referral contact systems.-Coordination and implementation of sales and marketing plans. -Maintaining strong statutory Care Manager relationships around the country with numerous organisations.

* Setting up Excel work book recording and calculating income, expenses and revenue of busy painting & decorating company based in Poole. Setting up filing system of all financial paperwork. * Data imputing of income, expenses onto workbook on a bi-monthly basis, ensuring all calculations of relevant financial transactions were prepared for the company accountant at end of year.

• Preparing Working Paper Files with reconciliations from complete and partial records.• Reconciling Bank, PAYE, VAT & Corporation Tax, Current and long term liabilities.• Fixed Asset registers creation, maintenance and reconciliation• Assisting the Senior Accountants with preparing Statutory Financial Statements.• To ensure that we have complete accounting records in advance of Accounts preparation.• Occasionally needed to assist with the bookkeeping, VAT, preparation of Management Accounts and preparation of Self-Assessment Returns.• Occasionally needed to review bookkeeping and VAT work.

• Customer service enquiries as they arose, ensuring prompt resolutions to any policy issues.• Working to strict call targets and cross-sales targets.• General administration including chasing of renewal premiums, outstanding account balances.• Assisting a new project in the setting up and implementation of a complaints department, specifically relating to strict compliance regulations that came into force.• Assisting in the set-up of a database directly related to the complaints department in order that strict time guidelines were met