Owner
CurrentRunning public and in-house, middle and senior management seminars in the changing role of the Credit Manager. Specialist in collections and negotiation training workshops for collections operationsNew programme for 2021. 'The Art and Science of Business Recovery'. Bookings taken now. Extensive experience of Credit and Collections training work overseas in diverse cultures: Thailand, Singapore, Indonesia, Malaysia, South Africa, Bahrain, Dubai, Abu Dhabi,and throughout… Show more Running public and in-house, middle and senior management seminars in the changing role of the Credit Manager. Specialist in collections and negotiation training workshops for collections operationsNew programme for 2021. 'The Art and Science of Business Recovery'. Bookings taken now. Extensive experience of Credit and Collections training work overseas in diverse cultures: Thailand, Singapore, Indonesia, Malaysia, South Africa, Bahrain, Dubai, Abu Dhabi,and throughout Europe, including Ukraine; Speaker at the World Congress for Collections and Credit Control, Mexico City; audiences of 850 and 1150 Training on Consumer lending productsSuccessfully produced and delivered integrated Collections training programme over eight years to 400+ staff and management for a German bank.Strategic Development and Co-ordination of Credit training over multi-sites in Eastern Europe - 6 CountriesTraining collection operators, supervisors and their trainers in Europe and the UKDevised and implemented collections specific one-to-one Collections coaching & evaluation system n Greek Company and Bank Aval (Ukraine) for twenty-two managers Facilitated Senior Management profit improvement programmes and action planning at corporate levelOne-year training consultancy contract with VISA International. Responsible for member training CEMEA RegionHR consultancy for a financial institution Devised successful Management Development and Client Relations programmes Consultancy contribution towards Credit Control NVQWorked with FSSC (Financial Services Skills Council) working party member developing NOS (National Occupational Standards)Involvement at ICM Educational Conference, contribution to the development of the Diploma Pathway awardDevised training to support the CICM qualification and other management awardsTraining in 22 global locations8 visible recommendations for this position, 1 new recommendation for this position Manage Show less
