This position manages store operations including recruiting, hiring, training and Associate development -Store Manager is responsible to deliver results in sales, expense control, shrink reduction and overall profit and loss. - Oversee the efficient operation of merchandising standards, presentation standards, operational functions and backroom. Assist in key areas such as service areas and cash office.Duties and Responsibilities:- Provide overall leadership and direction to ensure “Total Store Awareness” and full accountability for the business.- Have a full understanding and knowledge of BEST operational standards. Continuously monitor store’s actual performance and execution against these standards.- Manage expense and operational performance to maximize store profit. Accountable to deliver on established store targets and goals.- Ensure execution of shrink reduction programs and look for opportunities to reduce shrink.- Create an environment that fosters open and continuous communication and information sharing among all Associates.- Maximize Store Sales opportunities (both current and future) to achieve Sales Goals.- Provide leadership and support regarding any change to merchandise guidelines, floor flexing, planning of key sales drivers, while setting priorities, goals and direction.- Train and develop Assistant Managers and Associates. Create and maintain a proactive staffing plan: Prepare and conduct Management evaluations, review all hourly evaluations: Identify training needs: Maintain and support company values, code of conduct and maintenance of a risk-free environment.- Models TJX Canada values and ensure the values are embedded in the daily interactions with Associates and Customers.

Senior manager responsible for overseeing multiple store locations management:• Ongoing coordination with the franchisee to contribute towardstore profitability by seeking opportunities to increase sales,manage inventory, minimize labour and inventory expenses.• Aided in conducting store evaluations, store visits, and ongoingtraining with the partnering store’s management teams to ensurecompliance of the brand and corporate standards• Managing store safety standards by ensuring safe food-handlingand sanitation practices are consistently performed. and maintained throughout the store and that all local, provincial food- handling regulations are up held.• Managing human resources for the store including recruitment, training, developing, coaching, evaluation of staff and payroll.

• Managing human resources for the store including recruitment, training, developing, coaching, evaluation of staff and payroll.• Ensure proper food-handling practices are maintained throughout the store and that all local, provincial food-handling regulations are up held• Built and maintained a developmental relationships with 65 off premises partners.

• Conveyed and enforced all corporate policies.• Maintained a professional rapport with both internal and external guests.• Developed and trained assistant managers and team members.• Coordinated and managed several computer systems and programs within the building and was the liaison for offsite technical support.• Processed weekly orders to insure proper inventory levels.• Oversaw set-ups and execution of all theatre special events.• Ensured staff members are informed with current promotions and new products.• Maintained a relationship with many trades and suppliers to ensure building operation was optimal.

• Prepared and composed financial forecasts and budgets for the Suites and catering departments, with budget & P&L responsibility• Assisted in developing and implementing a series of customized programs (e.g., inventory control, accounting, payroll) • Maintained a professional rapport with suite holders, concert promoters, tour managers, suppliers and fellow co-workers.• Communicated with clients regarding concerns in a professional manner.• Placed orders through suppliers for required products for multiple departments• Compiled and forward all payable items to the accounting department.• Generated daily sales summaries, monthly inventory counts and audits.• Ensured staff was efficiently trained on the in-house software and systems.• Revised staff manuals and policies prior to start of NHL seasons.• Recruited, hired and developed staff throughout the year.