As the Product and Growth Program Manager, I assume a pivotal role in driving the success of diverse projects within the organization. My position carries the responsibility of managing and optimizing product and growth-related programs and initiatives, ensuring their seamless alignment with the company's overarching vision. By collaborating closely with cross-functional teams, this role strategically executes projects to achieve impactful outcomes.Responsibilities:1. Spearhead the strategic planning, execution, and delivery of a diverse portfolio of projects related to product and growth.2. Maximize the potential of programs and initiatives, aligning them with the company's vision and goals to foster substantial growth.3. Foster effective collaboration among cross-functional teams, ensuring projects are strategically aligned and synchronized across the organization.4. Develop and implement robust project management methodologies, tools, and processes that empower strategic objectives and elevate project outcomes.5. Continuously monitor project progress, identify potential risks, and proactively implement mitigation strategies to maintain strategic alignment and drive successful project outcomes.6. Cultivate strong relationships with stakeholders at all levels, providing regular updates and fostering transparent communication to ensure cohesive strategic direction.7. Conduct thorough evaluations of project performance, metrics, and outcomes to generate actionable insights and drive future strategic initiatives.

As the Strategic Sales Initiatives Program Management Lead, I am playing a pivotal role in developing and executing strategic sales initiatives that align with our company's growth objectives. Supporting cross-functional teams (Sales, Marketing, Product, Operations, etc.), I am responsible for identifying new business opportunities, driving revenue growth, and enhancing customer relationships. Responsibilities:Strategic Planning: Collaborate with the Chief Banking Officer, Divisional Executives, and key stakeholders to develop and refine sales strategies aligned with the company's overall vision and growth targets.New Business Development: Lead the identification, pursuit, and capture of new business opportunities, forging partnerships with key clients and driving revenue growth.Sales Performance Analysis: Monitor and analyze sales performance metrics, providing insights and recommendations to enhance sales effectiveness and efficiency.Sales Process Optimization: Continuously evaluate and improve sales processes, tools, and methodologies to enhance overall sales productivity and outcomes.Team Leadership & Cross-Functional Collaboration: Collaborate with Sales, Marketing, Product Development, and Operational teams to align sales initiatives with broader business objectives.

Job Title: Program/Product ManagerResponsibilities and Achievements:• Developed, presented, and was awarded an increase to the contract value by ~$6.5 million dollars, which included hardware, travel, and labor.• Led the team to two contractor of the quarter awards for Q4 2016 and Q1 2017• Direct Manager of 6 resources and responsible for 5 additional sub-contractors• Create monthly and multi-year budget forecasts for labor, materials, travel, and other expenditures totaling ~$7 million• Scrum Master - host daily standups, backlog grooming, and spring planning• Manage the product and services portfolio, which includes managing client relationships, partners/resellers agreements and strategy, product owners deliverables, and help shape the strategic vision of the portfolio with the Chief Strategy Officer• Led cross functional teams through the creation of multiple go-to-market strategies using the lean startup methodology• Acquire new opportunities and managed them all the way through the sales life cycleIT Project Manager• Agile Coach - Trained the IT team members about the Agile process, how to use Jira, and how to use Jira Help Desk • Configured Jira Help Desk to track SLA’s, built workflows, built webforms, and ticket dashboard/queue

I am currently working with Blackboard collecting analysis and proposing solutions for their ServiceNow Integration. Some of my current responsibilities are as follows:Develop Process Flow Diagrams Develop Analysis Documentation Collect Technical/Business REQsDevelop Test CasesDevelop Value Stream MapsProvide proposed technical solutionsDevelop ITIL Service Catalog

Provided project management (Agile/Waterfall) services to cross functional teams across the organization including Technology, Product Commercialization, Customer Operations, Billing, in order to enhance our billing platform both on the back and front end.- Successfully lead development work through both Agile and Waterfall methodologies- Managed Operational Support and function/feature enhancements (ServiceNow, jira)

Managed/created Merger and Acquistion strategy across 14 different work Streams (i.e. HR, Procurement, legal, etc...) for 2 companies (upLynk and EdgeCast).- Develop/Provided weekly executive dashboards - Resolved Integration Related issues quickly (Met 92% of defined SLA)- 79% of Suvery results from over +350 empolyees stated that the integration was a success

Business Operations/Process Improvemnt - Business Consultant Project manager for several customer impacting projects such a cdn selector, customer portal, resource portal, white label storefront, redbox instant- Developed/Provided weekly executive dashboards - Developed/managed project reqs documentation, project plan, operational support plan, user acceptance Testing and operational Readiness Testing, Training material (Internal)- Host customer facing meetings at executive level

My responsiblities for this position were as follows:DMO Project Manager for Unicast Content Delivery ServiceDMO Project Manager for Admin Ops DashboardDMO Project Manager for CORE and ETMS Integration NOC Operator - Proactively Monitor Digtal Media OrdersTrain New HiresCreate Training Documentation

My responsiblities for this position were as follows:Proactively Monitor Digital Media OrdersTrain New HiresDevelop Training Materials