Senior Director Customer Services
Current
Sep 2022 - Present
AeroLeads people directory · profile
Jon Rowe Email & Phone Number
Senior Director Customer Services
at
Cubic Transportation Systems
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Director Customer Services
Location
Sutton, England, United Kingdom
Who is Jon Rowe? Overview
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Quick answer
Jon Rowe is listed as Senior Director Customer Services at Cubic Transportation Systems, based in Sutton, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jon Rowe.
Jon Rowe previously worked as Head of RCC Service Delivery at Cubic Transportation Systems and Senior Service Delivery Manager at Cubic Transportation Systems. Jon Rowe holds Foundation Degree, Business Administration And Management, General from The Open University.
Company email context
Email format at Cubic Transportation Systems
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Cubic Transportation Systems
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Profile bio
About Jon Rowe
An experienced Senior Manager specialising in Operations and Service Delivery that works methodically, is well organised and has a direct approach to delivering business objectives
Listed skills include Customer Service, Leadership, Sales, Sales Management, and 3 others.
Current workplace
Jon Rowe's current company
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10 roles
Jon Rowe work experience
A career timeline built from the work history available for this profile.
Head Of Rcc Service Delivery
Mar 2019 - Sep 2022
Senior Service Delivery Manager
Leading Customer Service Teams in defining services needed to meet contractual requirements, ensuring good customer relationships are developed and maintained for assigned contracts. Defining service propositions for new products, services, performance targets and service level agreements, Assisting with the development and negotiation of proposals, being.
Nov 2015 - May 2019
Service Delivery Manager
Responsible for managing daily repairs and spares delivery requirements, managing internal and external customer requirements, support of financial and strategic objectives for the company, liaising with the appropriate Thales business in order to obtain manufacturing / supplier information, maintaining good relationships and communications with the.
Jan 2014 - Nov 2015
Service Centre Manager
Responsible for leading operations and ensure the smooth functioning of the Service Centre, consistent services delivery and constant evaluation and readjustment of the operations to take into account changes in the operating environment as and when needed. Leading and guiding the Service Centre Operations Team and promoting collaboration within the team.
Sep 2011 - Jan 2014
Field Services Manager
Responsible for ensuring that the Field Services Maintenance Teams are managed effectively on a day to day basis, thus ensuring that the requirements of all of the contracts currently serviced by Thales on an National basis are met in the most efficient and cost-effective manner
Apr 2002 - Aug 2011
Team Leader
Responsible for leading and managing 20 engineers to ensure agreed service levels are achieved. Ensuring all safety standards are monitored and implemented, all technical training is complete and current, all preventative maintenance activities are complete, implementing improvement projects to network infrastructure, liaising with customers and suppliers.
Apr 2000 - Apr 2002
Engineer
Responsible for the fault rectification and preventative maintenance on Corporate Copper Cable Network and all PABX extensions within London Underground infrastructure
Jun 1999 - Jul 2000
Security Supervisor
Guarda Security
Responsible for the efficient running and daily tasks of the Communications Centre and over 300 security personnel, including the monitoring of all communications, scheduling, transportation, training and placement of personal security officers and support staff.
Jan 1999 - Jun 1999
Royal Signals
Various roles spanning a 14-year career in the Royal Signals, including Electronic Warfare Engineer, Instructor, Communications Engineer and Team Leader. Completed an operational Tour in Middle East 1990 – 1991
Jun 1985 - Jan 1999
1 education record
Jon Rowe education
-
The Open University
FAQ
Frequently asked questions about Jon Rowe
Quick answers generated from the profile data available on this page.
What company does Jon Rowe work for?
Jon Rowe works for Cubic Transportation Systems.
What is Jon Rowe's role at Cubic Transportation Systems?
Jon Rowe is listed as Senior Director Customer Services at Cubic Transportation Systems.
Where is Jon Rowe based?
Jon Rowe is based in Sutton, England, United Kingdom while working with Cubic Transportation Systems.
What companies has Jon Rowe worked for?
Jon Rowe has worked for Cubic Transportation Systems, Thales, Guarda Security, and British Army.
How can I contact Jon Rowe?
You can use AeroLeads to view verified contact signals for Jon Rowe at Cubic Transportation Systems, including work email, phone, and LinkedIn data when available.
What schools did Jon Rowe attend?
Jon Rowe holds Foundation Degree, Business Administration And Management, General from The Open University.
What skills is Jon Rowe known for?
Jon Rowe is listed with skills including Customer Service, Leadership, Sales, Sales Management, Team Leadership, Management, and Business Process Improvement.
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