Jon Roy Email & Phone Number

Accomplished Field Support Engineer with experience providing on-site support for client networks by addressing and resolving complex technical issues. Proven background in network maintenance, troubleshooting and debugging, and product operation and maintenance to reduce network connectivity issues. Adept at testing, documenting, setting up, and installing network hardware while recommending effective solutions and enhancements to achieve targeted objectives. Demonstrated ability to collaborate with cross-functional teams. Strong communication, interpersonal, and leadership skills. Core Competencies include:Field Support Network Management and Maintenance TroubleshootingProblem Solving Cross-Functional Collaboration On-Site Support