I started my own Web Development company to allow me to use my new skills to build websites for customers. ▪ Using my customer service experience I took the time to connect with customers to make sure they got the website that would help their business’ succeed.

I worked closely with the management team during the multiple lockdowns in Ontario to help create and implement new strategies to deal with rising food and labor costs.▪ We successfully pivoted our staffing and par levels to lower costs during reduced capacities or even full indoor dining bans.

I managed the day to day operations of the restaurant while also working hourly positions to help train and develop staff to my standards of food preparation and customer service.▪ We built a successful business, maintained a loyal customer base and launched a new menu and daily specials