With over two decades of seasoned expertise in Inside Sales and Business Development, my career has been deeply rooted in the Microsoft Dynamics marketplace.Beginning in the late 1990s, I embarked on my journey with one of the UK's pioneering Damgaard Axapta Partners. This early exposure to ERP systems provided a solid foundation for understanding the intricate needs of manufacturing, distribution and retail industries.My experience is characterised by a successful blend of traditional and innovative methods. As my career progressed, encompassing work across three continents, I have remained deeply engaged with the evolution of Dynamics through its various iterations as Axapta, AX and D365. This continuous alignment has equipped me with an extensive understanding of how digital transformation can drive operational efficiency, cost reduction, and improved customer experiences. My expertise is especially beneficial for companies striving to streamline the supply chain processes, enhance inventory management, and optimise sales and customer service operations.My passion for generating new business opportunities and nurturing existing client relationships is evident in my use of a mix of traditional and digital communication methods where relationships and network building are as important as understanding market trends and customer needs.Moreover, my role in passing on knowledge to my colleagues is not just a testament to my leadership skills but also reflects my commitment to continuous learning and adaptation. In the modern, post-COVID business environment, this adaptability is crucial. The manufacturing, supply chain, and retail sectors have been significantly impacted by the pandemic, necessitating an agile approach to business operations and strategy.In summary, my extensive experience in sales and business development, combined with a deep understanding of ERP systems, particularly Dynamics 365, positions me as a vital resource for companies looking to navigate the complexities of the modern business landscapeLet’s chat jon.shaw@optimum.consulting