Jon Shockley Email & Phone Number

Lincoln, Nebraska, United States

Lincoln, Nebraska, United States

Wichita, Ks

Investigate, evaluate, and negotiate claim assignments involving multiple lines of insurance coverage except crop hail claims and assist in training other claim personnel as requested. Respond to and resolve customer service requests according to FBL Financial Group, Inc., policies in a prompt, efficient, professional and courteous manner for external customers, departmental staff, and other FBL personnel at all times. Contribute to the financial success of FBL by effectively determining if losses are covered under the terms of an existing policy. Project a positive image of FBL by fairly and efficiently negotiating and settling claims with all customers in compliance with our Claims Best Practices and corporate guidelines. Set priorities and plan activities to manage an inventory of selected field investigation assignments in a manner that meets quantity and quality job expectations and service standards within the Senior Field Claim Representative’s authority. Be thorough and imaginative in investigations. Determine coverage, set reserves according to guidelines, investigate and document losses, make recommendations and adjust complex first party and third party claims involving property, liability, medical and physical damage during and after supporting field investigation has been completed in compliance with our Claims Best Practice guidelines.. Maintain professional and productive relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, claimants, doctors, attorneys, and others so as to bring credit to the claims department and the company. Keep a service-oriented attitude at all times. Assist in ensuring efficient operations during natural disasters by resolving claims during storm operations. Assure claims are settled in accordance with regulations and policy language. Document investigations, evaluations, recommendations, and plans of action in our claims systems by developing a defendable claim file.

Mcpherson, Ks

Responsible for assisting with the overall day-to-day operations of the store including continuous development of effective store associates to achieve desired sales and EBITDA results. Daily assess the stores ability to meet/exceed customer expectations for ease of shopping, variety, freshness, cleanliness, food safety and regulatory compliance. Assist with the coaching and development of store associates through both formal and informal interactions. Supports all aspects of the Customer 1st Strategy. Role model and demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety of others.Essential Functions:* Assist store manager and associates in the achievement of a favorable customer shopping experience and associate interest in customer service/relations. * Assist the store manager in leading teams in the planning, implementation and execution of merchandising and operating initiatives.* Assist the store manager with developing action plans, and communications to all store associates on the results of the Associate 1st Survey.* Work with department heads and store associates to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation of plans.* Role models and demands the highest level of customer service.* Manage total operations of the store in the Store Managers absence.Financial and other company goals:* Achieve/exceed weekly, period, and annual sales, wage budgets and profit budgets, as well as other targeted goals.* Drive sales working with department managers to produce and maximize sales and profits, reduce shrink and improve each store department s contribution.* Assist the store manager in the regular store-level financial performance discussions to include developing budgets (e.g., sales, shrink, labor expenses, other expenses) and other targeted goals with store associates.

Waxahachie, Texas

Mcpherson, Ks

Manage all phases of the baseball program in accordance with all NAIA and MCAC rules and regulations. • Supervision of 6 asst. coach(s) and support staff.• Monitor academic progress of 60 student athletes.• Recruit, train, and coach members of the baseball team.• Coordinate development and promotion of baseball program• Generate additional funding to support program.• Organize and schedule practices and games.• Game preparation and strategy.• Manage staff, field care and maintenance.• Preparation of budgets and adherence to budget.• Develop community outreach programs.• Recruit additional athletes for Junior Varsity Squad(s).• Enforce Code of Conduct for student athletes

Augusta, Georgia

Installs, maintains, and troubleshoots Signal support equipment and terminal devices. Installs, operates, and maintains designated radio and data distribution systems. Performs Signal support functions, to include providing technical assistance and training for user owned and operated automation and communications equipment. Prepares maintenance and supply requests for unit level Signal support. Operates and performs preventive maintenance checks and services on assigned vehicles. Supervises, installs, maintains and troubleshoots Signal support systems and terminal devices, to include radio, wire, and battlefield automated systems. Provides technical assistance and unit level training for automation, communication, and user owned and operated Signal equipment.

Master Of Arts, Management & Leadership, 3.5

Bachelor Of Applied Science - Basc, Computer Operations Technology & Business Quality Management, 3.56

Associate'S Degree, General Studies

Activities and Societies: Baseball Team