With over six years of experience in the recruitment and recovery sectors, I am a passionate and driven Senior Business Development Manager at RS Recovery Ltd, a nationwide vehicle roadside assistance and recovery service provider. My core competencies include new business development, warehouse management, customer relationship management (CRM), and account management. I am motivated by the mission of delivering the best possible service to our customers, regardless of location, and by the vision of expanding our network and reach. I bring diverse perspectives and experiences to the team, having worked in different industries and roles, and having led and supported various projects and initiatives.In my current role, I am responsible for developing and executing strategies to grow our customer base, revenue, and market share, as well as managing and nurturing existing accounts. I use my CRM expertise to ensure that we provide personalized and timely solutions to our customers, and that we maintain a high level of customer satisfaction and loyalty. I work closely with our agents, control room operators, and staff to coordinate and streamline the recovery process and to deliver quality and efficient service. Some of the skills that I use daily include communication, negotiation, problem-solving, and leadership.
Listed skills include Logistics, International Logistics, Management, Warehousing, and 13 others.
