Jon Smart Email & Phone Number

Roseville, Mn, Us

Creating a vision of how the technology team can best support the needs of Beltmann, assuring the team understands that our purpose is to serve our business and our user community to the best of our ability. Fostering an environment of continuous learning for the technology team. Maintaining a focus on the next set of challenges, opportunities and goals relating to technology, transportation and business. Leading the IT team to create and execute a strategic plan assuring that our efforts complement each other and lead to the achievement of long term goals.Maintaining a high level of IT maturity in the technology team, software, network and infrastructure. Continuously updating, upgrading and modernizing applications and infrastructure to avoid future technology debt. Assuring that both operations and development are responsive to quickly changing needs. Consolidating applications wherever possible to better manage data, costs and application performance. Continuing to strengthen our security stance.

Roseville, Mn, Us

Responsible for SAN, server and desktop hardware, LAN and WAN network infrastructure for 14 sites nationwide. Responsible for data center operations, enterprise-level software development efforts and COTS software purchases. Responsible for the Beltmann service desk. Manage internal development and service desk teams and external service providers and development teams in the US and India.Identifying and pursuing opportunities to reduce IT costs, improve operational efficiency and solidify infrastructure. Strengthening the IT team through training. Leading projects creating significant value by increasing productivity and reducing risk.

Minneapolis, Mn, Us

Built a 23 member service team responsible for managing data center operations, implementing and supporting ABILITY’s secure connectivity platform for 3500 hospitals and 2500 clinics at 10,000 sites across the United States.Maintained an extraordinary level of customer service and satisfaction, as evidenced by a 95% customer retention rate.Worked with ABILITY’s CIO to establish and maintain EHNAC accreditation, a healthcare industry standard which reviews transactional quality, operational efficiency and data security in healthcare.

Us

Oregon, Il, Us