Jon Ryan Email & Phone Number

San Jose, Ca, Us

Cumberland, Maine, Us

Reconnect makes a software and hardware platform to help those in criminal justice and addiction recovery reduce incarceration, recidivism, and associated costs.- Agile development of PHP/MySQL/CodeIgniter monolith, Python/Flask/PostgreSQL API microservices, React and React Native. AWS server and serverless application development (Lambda, SQS, SNS, EventBridge), Rekognition and ElasticBeanstalk. Automated testing PHPUnit and Jest with CI/CD pipeline- Participated in code review, on-call engineer, and deployments.

San Jose, California, Us

Sureify provides a complete white-labeled customer SaaS solution utilized by the top life insurance companies in the United States.- Senior engineer overseeing production environments with aggressive enterprise SLA requirements and API/Application performance.- Primary support development engineer for the clients Allstate, AAA, and Nationwide. Participated in daily and weekly calls with clients for production troubleshooting and launches.- Agile development of PHP/MySQL/Redis, Javascript/Typescript, React, Microservices, AWS development, debugging, and enterprise support.- Provided pre-sales support and consultation in conjunction with sales team- Integration and support of APIs in complex, high security, event-driven workflows.- Implement best engineering and communication practices, including SOC2 and HIPAA compliance- Runtime performance monitoring and debugging utilizing New Relic, ELK, and Chrome Devtools.- Member of Culture and Security committees

Cumberland, Maine, Us

- Intense focus on query and API optimizations and performance- Engineering lead for API integration projects, directly interfacing with customers to produce meaningful, impactful, and time-saving solutions

San Francisco, Us

Jetpack is one of the most used WordPress plugins in the world with an install base of over 3 million users.- Debugging and patches of backend systems, APIs, and React.- Involved with projects related to feature development, customer onboarding, and competition analysis, helping steer future product and plan offerings- Lead initiatives to find bugs and user flows that resulted in unnecessary support requests or resulted in revenue leak- Triaging of incoming Github issues for multi-product development teams- Create patches and pull requests for bugs or feature enhancements- Provides constant, productive feedback and mentoring to new engineers in a division aiding in the ability to rapidly scaling team- Experience in dealing with high pressure mass outages and release bugs- Review of latest security vulnerabilities that could impact customers- Knowledge expert in WordPress security, backup, and restores- Provided first class support from VIP to small business customers.

San Francisco, Us

The Store Division was responsible for signup, billing, subscription, and domains for WordPress.com.- Lead an engineering maintenance team responsible for the subscription, domain, and billing code that handled over a $1M/week in transactions- Lead a high successful and impactful initiative to convert domain name subscription code to a more resilient renewal method- Lead initiatives to find bugs and user flows that resulted in unnecessary support requests or resulted in revenue leak- Developed automated QA of signup and checkout flows using PhantomJS/CasperJS in addition to manual testing- Provided support to high value Business, Enterprise, and VIP customers

Developed eCommerce solutions in Magento and WordPress. Trained clients in Mailchimp, Google Analytics, Google Ads, social media platforms

PublicRecords.org was a startup with the goal of supporting independent musicians through event promotion and online music distribution. - Brought application development in-house from outside consultancy- Developed map-based event application in Backbone.js with backend Apache Solr Geospatial search capability. LAMP stack development and administration

Seattle, Wa, Us

- Principle on two groundbreaking projects that contributed to securing $1 million in annual funding- Provided support to Institute and area scientists in several key technologies- Developed a novel detection method for identification of oncogenic viruses- Center appointee to Institute Technology Advisory Committee

Seattle, Wa, Us

- Served as a major contributor to several gene and protein discoveries that led to technology transfer and provisional patents- Participated in grant writing and manuscript preparation. Presented work at international conferences- Supervised and trained undergraduate and graduate students along with new hires in a Biosafety Level 3 environment