Jon Tavenner Email & Phone Number

Texas, United States

Dallas, Texas, Us

Greenwood Village, Co, Us

Established agile methodology and developed a process of tracking projects within the Strategic Processing team.Managed a large-scale migration of data between two companies during a merger, including facilitating meetings, documenting project plans, mitigating risks, documenting issues logs, and assisting in go-live management. Facilitate weekly Governance Meetings to review current projects and memorialize decisions to mitigate risks on future projects. Created processes to streamline project plans for all teams going forward.

Highland, California, Us

Developed PMO standards, templates, and dashboards for the IT Project Management team that was utilized to report on project statuses to the executive leadership team.Successfully managed a wide range of projects ranging from hospitality, retail, casino technology, and Tribal government. Including, but not limited to, Enterprise Radio Project Implementation, Migration off of one gaming platform to a new gaming platform, Adding cutting-edge hotel technology to a new hotel build. Worked directly with project sponsors and stakeholders on the development, documentation, and approval of formal business requirements to drive discovery and project execution requirements on our larger and more complex projects; such as digital wallet development, enterprise radio system, HRIS Case Management Platform.Became a subject matter expert of the enterprise work management software, SmartSheet, and negotiated a savings of 20%. Managed vendors during project execution to ensure any committed and uncommitted labor is tracked and that any vendor tasks, milestones, and deliverables were in alignment with internal approved project plans.Implemented cutting-edge technology in a new hotel build, migrated the casino from one gaming platform to another, and worked closely with hospitality.Worked closely with each cross-functional project team to solve technical and non-technical problems throughout the life of the project.

Azusa, Ca, Us

• Promoted three times during tenure to lead project management efforts in IT department for large faith-based university• Supervised full project life cycle - initiation through implementation – gathering project requirements, defining scope and schedule, managing development, testing, deployment, and end-user support• Built project roadmaps, established timelines and project milestones, identified executive sponsorship, and facilitated communication across all project owners and department leads• Develop PPM processes and practices, leading implementation across all levels of the institution• Hired and coached 3 direct reports, managed timelines and scope on multiple projects, and built meaningful relationships with employees, department faculty, university officials and student body

Azusa, Ca, Us

• Trained and mentored 7 new computer technicians to comprehend academic operations, finance, administration, and IT• Managed over 2000 university computers and 250 printers across 14 satellite locations, prioritizing network integrity andensuring computer encryption compliance• Curated, processed, and delivered various business reports, presenting findings in front of department leadership

Azusa, Ca, Us

• Oversaw operations for university-wide laptop leasing program, responsible for nearly $1M in technology assets• Supported students by negotiating contracts with vendors to offload laptop

Azusa, Ca, Us

• Collected, prioritized, investigated and solved helpdesk tickets involving hardware, software, and networking issues• Leveraged critical thinking to identify root cause of IT challenges, offering solutions with diligence and efficiency

Master Of Arts - Ma, Management

Bachelor Of Arts (Ba), Communication Studies