Jon Templin Email & Phone Number

Fort Lauderdale, FL, US

• Develops and supports Microsoft Windows desktop applications primarily focused on the culinary and food enthusiast market. These apps are sold on the Microsoft Store. At this writing they are:
• Living Cookbook Rescue (https://tinyurl.com/65f25x5j)
• Paprika Recipe Converter (https://tinyurl.com/5pw3uknt)
• MasterCook Recipe Emailer (https://tinyurl.com/cfcser8h)Core skills: Visual Studio, Visual Studio Code, C#, C++, Python, WPF, MFC, Git/GitHub, JSON, XML, OLE DB (Microsoft Access SQL), OpenXML SDK, Windows.NET Framework

US

• Software developer making significant contributions to a new release of ValuSoft's flagship Windows desktop cooking application, MasterCook 2022, MasterCook is used by home cooks, culinary schools, and professional.
• Developed 90% of MasterCook 2022's new features.
• Diagnosed and fixed many difficult bugs existing since older versions of MasterCook.
• Mentored organization toward mature, repeatable software development and build practices.
• Guided younger developers as an experienced technical resource.
• Technologies: C++, Win32, MFC, Visual Studio Code, Git, BitBucket, Trello.

• Volunteer Income Tax Return Preparer, Trainer, and Technology Assistant
• Prepares federal income tax returns for low-income and/or elderly clients.
• Acted as quality reviewer to ensure accurate return preparation by other volunteers.
• Trains new volunteers in tax law and operation of TaxSlayer software.
• Provides ongoing mentorship of newer volunteers.
• Maintains 70 Windows and Chromebook laptops used by tax preparers. Applies OS images and patches.

Kansas City, MO, US

• Prepared federal and state income tax returns.
• Grew personal client base by giving great customer service and understanding the financial needs of my clients.
• Completed 80 hours of training in income tax law and H&R Block's tax preparation and back office computer systems.

• Volunteer Income Tax Return Preparer and Technology Assistant
• Prepared federal and NJ state income tax returns for low-income and/or elderly clients.
• Prepared NJ Property Tax Reimbursement (PTR) forms for elderly clients.
• Assisted the Regional Technology Coordinator with configuring the computer laptops used by the preparers, and site LAN and printer troubleshooting.

• Project manager for large scope IT projects in the area of billing systems.
• Managed implementation details of large-scope strategic projects for a rapidly growing telecom company. Tracked budgets for vendor time sheets, travel expenses, and hardware procurement and maintenance. Key projects.
• Provided technical mentoring, requirements gathering, RFP preparation and purchasing recommendations for new technology initiatives including OSS/back office systems, relational data base software, software development.

Rochester, NY, US

• Managed daily operation of an $800,000/year bread bakery within a large-volume retail environment
• Grew revenue to be consistently ranked in the top ten of 70 other stores
• Mixed and shaped scratch bread doughs, operated wood-fired hearth and rotator ovens; mentored less-experienced staff, teaching them these skills.
• Managed supply and ingredient inventory and created daily bread production plan.
• Assisted customers and culinary staff with bread and meal pairing suggestions; was consistently praised by store management for giving high quality customer service.

• Software development middle-manager for projects specializing in telecommunications operational support systems.
• Supervised 3 line managers and 30 software engineers and graphic designers
• Mentored novice managers in supervisory and internal customer service skills
• Managed implementation details of large-scope strategic projects for a rapidly growing telecom company. Tracked budgets for vendor time sheets, travel expenses, and hardware procurement and maintenance. Key projects.
• Provided technical mentoring, requirements gathering, RFP preparation and purchasing recommendations for new technology initiatives including OSS/back office systems, relational data base software, software development.

• Administered and enhanced mission-critical telephone call rating and billing systems
• Designed and built a financial data warehouse used to calculate product profit margins
• Provided technical analysis and purchasing recommendations for new technology initiatives

Master Of Science (M.S.), Computer Science

Bachelor Of Science (B.S.), Computer Science

Associate Of Science (A.S.), Baking And Pastry Arts/Baker/Pastry Chef