Jon Terry Email & Phone Number

Dallas, Texas

Support user with all software technical needs.

• Maintain access system for several hundred employees using Axtrax access program and Dell computers running Windows 7 OS, including granting access points for each employee based on policy standards. • Utilized ping commands to check connectivity from computer to servers and back• Utilized ipconfig commands to check ip addressing • Maintained backup systems to protect data from being lost on Sony external hard drive and set up boot sequences for startups.• Set up capacity planners for new operation systems, installed and maintained operating systems and software applications, and administered Anti-virus programs such as Norton and McAfee to protect access systems from unwanted viruses.• Configured network for access control system, managed data, and setup default settings on the Axtrax system.• Setup firewalls on system computers to prevent any unwanted virus and malware from intruding the network, install drivers for new devices and set up back up storage for important data internally and externally which is synchronized to match all data for an accurate data base.• Utilized Microsoft Word to build reporting tools for management teams regarding, incident management, error logs and routine daily activities. • Built Microsoft Excel data spreadsheets to build form templates for access denial, incident management, and badge acceptance.• Built Microsoft PowerPoint presentations to present new products and events to prospective new clients.• Managed, trained, and supported up to 17 employees and responsible for task allocation, performance reviews, and payroll management.

• Maintain Inventory directory for all inventories using a Dell computer, set up Norton anti-virus, set up capacity planners for new operation systems and maintained back-ups on external hard drives.• Setup training sessions for all new employees under my direct supervision on procedures every week using computers and tablets that would be used on the job.• Maintain compatibility of system users with their operating systems and maintained data center of all operations in the access network.• Configured network for access control system, completed wiring for computer setups / network connections using Ethernet cables and set up a wireless network for home and business use by using wireless router and computers.• Used Design programs such as Photoshop to create design for banners per request.• Installed drivers for new devices brought into the network environment.• Utilized Microsoft Word to create reporting tools for management around sales and daily activities.• Created Microsoft Excel data spreadsheets for management teams reporting sales goals, projections, and create awareness of areas of improvement.• Managed McAfee and Norton to block malware and viruses from accessing the systems such as Computers and Tablets.• Set up storage of important data internally and externally for maximum protection from system crashes by using external hard drives.

Pine Bluff, Arkansas

• Report files use encryption to prevent invasion of important documents.• Generate error reports to better understand problems and how to fix the issue in Microsoft Word.

It, Network And System Administration/Administrator

Network And System Administration/Administrator