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Jon Thornton Email & Phone Number
Vice President, Claims Strategy and Transformation
at
Westfield
1 work email found
@westfieldgrp.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President, Claims Strategy and Transformation
Location
Winter Springs, Florida, United States
Company size
Who is Jon Thornton? Overview
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Quick answer
Jon Thornton is listed as Vice President, Claims Strategy and Transformation at Westfield, a with 61 employees, based in Winter Springs, Florida, United States. AeroLeads shows a work email signal at westfieldgrp.com and a matched LinkedIn profile for Jon Thornton.
Jon Thornton previously worked as Vice President, Claims Strategy & Transformation at Westfield and Claims Strategy Leader at Westfield. Jon Thornton holds B.S., Marketing, Secondary Education from Florida Southern College.
Company email context
Email format at Westfield
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{first}{last}@westfieldgrp.com
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AeroLeads found 1 current-domain work email signal for Jon Thornton. Compare company email patterns before reaching out.
Profile bio
About Jon Thornton
Experienced executive with proven track record for building cohesive teams and motivating them to achieve outstanding results. Recognized for consistent success with leading technology, vendor, process, and claims strategy initiatives. Servant leader with demonstrated ability to establish mutual respect and influence business partners and staff. Strong multi-lined technical claims background, change management and strategic business planning skills. Passionate about the customer experience and perspective. Clear insight into the future of the claims business. Currently leading Claims Strategy, QA, Compliance/Medicare, Learning & Development, Data & Analytics, Change Management & Communication, SIU and Subrogation.
Listed skills include Claims Management, Claim, Insurance, Subrogation, and 42 others.
Current workplace
Jon Thornton's current company
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Westfield
11 roles · 28 years
Jon Thornton work experience
A career timeline built from the work history available for this profile.
Vice President, Claims Strategy & Transformation
CurrentLeads the creation and execution of the claims’ strategic roadmap, technology, processes, quality assurance, compliance, communication, training, research and development, agile product management and vendor management.
Aug 2021 - Present
Claims Strategy Leader
Dec 2018 - Aug 2021
Claims Process And Technology Leader
Dec 2017 - Dec 2018
Casualty Claims Process Leader
Responsible for technology, process and vendor management. Partners with National Casualty Leader in the development, prioritization and execution of casualty claims strategy and business planning. Responsible for casualty claims vendor relationships, selection and SLA adherence. Identifies, prioritized and develops technology with IT Claims support and external partners to address strategic goals, technology and process enhancements. Liaison to corporate Analytics Resource Center/Data Governance team. Designed and delivered automated solution to improve liability deductible process. Delivered improvements to reporting and analytics. Responsible for several key vendor selection (RFP) processes. Collaborates with leadership to identify opportunities and optimize outcomes.
Jan 2015 - Dec 2017
Claims Process Leader
Selected by Chief Claims Office for the core team to lead a very large program to improve customer experience, analytics and overall technology and claims process. Deployed a new claims management system (Guidewire 7.0) for all lines of business, restructured claims organization, implemented ECM, created operational data store (policy), policy process, and change management initiatives to optimize program benefits now exceeding $50M.
Jul 2011 - Jan 2015
Claims Manager Iv
Played "key" role in integration of Westfield's acquisition of Old Guard Insurance--Claims. Lead the largest service office. Hired 38 employees. Reduced backlog by 1,200 claims. Lead 103 employees through change management, while increasing morale and building a strong, successful team. Eventually lead Casualty Team.
2001 - Jan 2015
Director, Claims Recovery & Support Operations
Responsibilities include the subrogation and salvage departments, claims automation/IT, national glass and rental programs and claims process services.Various positions held within Westfield since starting in the training program post-college.
Jun 2003 - Feb 2012
Claims Manager Ii
Orlando, FL Service Office: managed Claims staff responsible for multi-lined claims customer service in Central Florida. Served as the Claims contact for largest agency for the company. Reduced backlog 25% including several large exposure cases.
2000 - 2001
~1 yr
Claims Manager Ii
Pittsburgh Service Office: managed Claims staff responsible for mult-lined claims customer service in Western Pennsylvania and $100K authority. Managed claims exposures, streamlined office procedures and worked with local Marketing Managers to increase profitable growth in territory. Reduced backlog 20%.
1999 - 2000
~1 yr
Multi-Lined Field Claims Representative
Venice, FL Service Office: investigated, evaluated and settled automobile, property and workers' compensation claims in a commercial and highly litigious territory. Successfully resolved complex claims, built strong relationships with agents, achieved favorable closing ratios and quality assurance scored.
Jun 1994 - 1999
2 education records
Jon Thornton education
B.S., Marketing, Secondary Education
Florida Southern College
Organizational Leadership
Duquesne University
FAQ
Frequently asked questions about Jon Thornton
Quick answers generated from the profile data available on this page.
What company does Jon Thornton work for?
Jon Thornton works for Westfield.
What is Jon Thornton's role at Westfield?
Jon Thornton is listed as Vice President, Claims Strategy and Transformation at Westfield.
What is Jon Thornton's email address?
AeroLeads has found 1 work email signal at @westfieldgrp.com for Jon Thornton at Westfield.
Where is Jon Thornton based?
Jon Thornton is based in Winter Springs, Florida, United States while working with Westfield.
What companies has Jon Thornton worked for?
Jon Thornton has worked for Westfield.
How can I contact Jon Thornton?
You can use AeroLeads to view verified contact signals for Jon Thornton at Westfield, including work email, phone, and LinkedIn data when available.
What schools did Jon Thornton attend?
Jon Thornton holds B.S., Marketing, Secondary Education from Florida Southern College.
What skills is Jon Thornton known for?
Jon Thornton is listed with skills including Claims Management, Claim, Insurance, Subrogation, Property And Casualty Insurance, Casualty, Negotiation, and Leadership.
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