Jon Townsend Email & Phone Number

Plano, Tx, Us

Dallas, Texas, Us

Atlanta, Georgia, Us

Leading projects and clients to greater success throug data strategy.

Seattle, Wa, Us

Leading teams and projects to deliver high visibility solutions for our clients. These projects range from data strategy, data monetization, data analytics, data migration, cloud architecture, etc.- Data Strategy: Working with clients to craft a vision and designing the data solutions to execute. Taking a holistic approach these solutions encompass data governance, data architecture, analytics and data science. In this role I have helped clients reduce costs associated with their data architecture and build new data products to tap new potential. - Data Monetization: Unlocking the value in data takes many forms. One in 12 companies currently monetizes it's data. This market is expected to grow to over $200 billion over the next decade. I help clients identify opportunities to leverage their data where it can add value for existing products and find new revenue streams. Most recently I have helped a manufacturer enter a new space with an anticipated annual revenue of $3 Million and a cost of $50,000.- Leading People: I have the honor of leading and managing direct reports within Slalom's Data and Analytics practice. In my responsibilities I help them navigate clients, projects and their own growth as consultants & people. - Leading Projects: Building trusted relationships with clients is critical to our business and our clients. Willing to be vulnerable and climb into the trenches with clients helps them to know that we aren't just there for when the times are good. I deeply care about my clients success. When they win, we win.- Data Analytics: Crafting and aligning analytics vision to business strategy and outcomes. Defining and implementing KPI/OKR. Leveraging tools like Power BI or Tableau to extract insights from data, enabling data-driven decision-making and business optimization.

Seattle, Wa, Us

- Data Analytics: Leveraging tools like Power BI and Tableau to extract insights from data, enabling data-driven decision-making and business optimization. - Data Architecture: Designing the structures and organization of data systems to ensure efficient data storage, processing, and accessibility to support client specific business objectives and data-driven decision-making.- People Leader: Coaching and mentoring consultants in their career. I have the honor of leading several consultants within Slalom's Data and Analytics practice; helping them navigate clients and grow as consultants. - Project Leader: Building trusted relationships with clients is critical to our business and our clients. Willing to be vulnerable and climb into the trenches with clients helps them to know that we aren't just there for when the times are good. I deeply care about my clients success. When they win, we win.

Seattle, Wa, Us

- Data Analytics: Leveraging tools like Power BI and Tableau to extract insights from data, enabling data-driven decision-making and business optimization. - Data Engineering: Designing, building, and managing data pipelines and infrastructure. I help enable the collection, transformation, and storage of data for analysis, while ensuring data quality, and facilitating insights for informed decision-making.- Project Leader: Building trusted relationships with clients is critical to our business and our clients. Willing to be vulnerable and climb into the trenches with clients helps them to know that we aren't just there for when the times are good. I deeply care about my clients success. When they win, we win.

At Paradigm, I helped provide insights into the operations and financial performance of the business. Using data from our proprietary real estate software I brought information from big data and our consultants in the field together in meaningful and intuitive reporting. I implemented Power BI as the reporting platform used by executives and consultants. I worked to create a data driven culture. I was responsible for data analysis and reporting for our private equity owners, executives, managers and field consultants. More specifically: Designed and Implemented Microsoft Power BI platform from data to user: ◦ Gathering and documenting business requirements ◦ Querying data from SQL Databases, Salesforce, Excel & CSV, etc. ◦ Modeling data using Power BI to define relationships ◦ Implementing Row Level Security (RLS) at the user level ◦ Analyzing data and extracting meaning using DAX measures, custom fields, tables, etc. ◦ Use data visualization to showcase relevant information and help drive data driven decision making ◦ Administering Power BI Service and providing a self service data platformUtilized regression analysis to identify key performance indicators for profitability.Presented key information to executives and private equity partners.

Redmond, Washington, Us

Supported O365 FastTrack group, Microsoft's enterprise implementations team, by building Power BI reports. These reports were used by around 4,000 employees. • Analyzed data from the 120+ million active business users of Office 365. • Crafted data driven narratives using Power BI to provide insight and help drive key initiatives.• Developed and tested DAX based columns and measures before implementation into the SSAS data model. • Worked closely with information technology professionals to ensure that the data met the needs of the business by delivering reliable data which could be translated by Power BI into useful information.• Helped support development efforts for Power BI and the custom CRM used by O365 FastTrack by identifying data quality issues, providing vital feedback, and aiding in QA testing.

Dallas, Texas, Us

• Crafted and presented data driven narratives and business recommendations to managers and c-level executives.• Pitched projects to leadership teams to in gain buy-in from the c-suite.• Managed teams assigned to my projects by documenting requirements, assigning tasks, ensuring deadlines and budget requirements were met• Analyzed large data sets from disparate sources to identify opportunities for optimization and generated strategic and tactical recommendations.• Identified trends regarding consumer behavior, competitor’s operations, and prospects using data from Google Analytics, Salesforce, and others.• Served as a liaison between information technology teams and business leadership to ensure technology projects would meet the needs of the business.• Worked with technology teams to ensure projects met the standards for accuracy, consistency and reliability.• Ensured correct infrastructure deployment for accurate page tracking to enable analysis and reporting.• Experienced using software such as Excel, Google Analytics, Tableau, Power BI, Microsoft SQL Server (SSMS), Salesforce.com, Google AdWords, and PowerPoint.

Dallas, Texas, Us

• Responsible for tracking & analyzing data related to all marketing KPI's.• Proficient in analyzing large data sets to produce meaningful narratives for executives. • Guided marketing strategy and influenced decision makers on key decisions using stories created from big data. • Used Tableau and Excel to analyze a multitude of data types Including sales, population & segmentation, geographic, paid & organic lead generation, web page performance, pay per click performance, television & radio, etc. • Experience working in reporting platforms such as: Salesforce.com, Google Analytics, Google AdWords, SpyFu, Crazy Egg, Brightedge, & other tools.Tableau Online Implementation• Managed the development and implementation of an instance of Tableau Online for Brink’s dealer management team. • Responsible for requirements gathering, development, deployment and solution architecture for multiple business units. • Certified Desktop Associate.Salesforce Administrator and Project Manager• Administered Brink’s Salesforce instance of 90+ users. This included user creation & permissions administration, data integrity initiatives, training, custom field & object creation, etc. • Oversaw QA testing in testing of 3rd party solutions in test environments prior to deployment to production and was responsible for signing off on deployment. • Acted as a project manager and solution designer for Salesforce.com projects.

Toronto, Ontario, Ca

o Undertook massive company effort to improve brand eminence and SEO in the United States. o Our team achieved a 27.8% increase in website traffic over the previous year.o Created and executed digital marketing strategies using Hubspot.com. This included: website rebuild, blog, social media, webinar, email templates, etc.o Wrote responses to request for proposals, training, and process documents.o Used analysis tools such as Tableau and Excel to identify improvements in the sales and marketing process. Sales increased from $8 Million in 2014 to $10 Million in 2015.o Implement and administer Salesforce.com system including: reporting, dashboards, accounts, etc. Created automated report generating system for all leadership.o Trained teams on Salesforce.com, Tableau, Hubspot.com, and Microsoft Excel

Toronto, Ontario, Ca