Highly skilled, organized, and result-driven professional with 15+ years of experience assisting/leading teams to meet identified targets; seeking opportunity to work as Customer Service Specialist. Track record for diagnosing complex problems & consistently delivering effective solutions and satisfaction. Key strengths include strong customer service, communication, interpersonal, time management, cross-functional collaboration, relationship building, and leadership skills with ability to develop strategic initiatives, create innovative programs and processes, and manage projects and life cycles.