Group Education• Directed group education courses• Taught clients about the biology/physiology of substance abuse and recovery• Introduced methods of conflict mediation/resolution, as well as other treatment-related topics Medication Administration• Logged new client medications and stored them in the appropriate locale• Administered medications to clients both reliably and timely• Kept accurate count of all medications, following proper procedures to conform to HIPAA guidelinesConflict Mediation/Oversight Duties• Regularly intervened between hostile clients to restore a calm atmosphere for all clients• Completed orientations for new clients• Monitored UA’s of male clients, both inpatient and outpatient• Personally transported residential clients to group outings, as well as outpatients to their homes• Conducted disaster drills on each shiftAdministrative Duties• Completed paper and electronic documentation well within required time frames, including but not limited to: patient billing on Anasazi, completion of a shift-by-shift Staff Communication Log concerning each patient’s status, communication with staff/counselors about patients via phone and email• Trained incoming employees in these duties• Attended staff meetings• Carefully observed Unit Manual Policies and maintained high standards of professional behavior

• Picked up and wrapped papers prior to delivery• Delivered papers along route, often taking on new customers and expanding my route• Consistently met and often exceeded deadlines for paper delivery• Sold customers subscriptions to the newspaper • Reliably completed my job duties every day despite weather conditions

• Operated register and lottery machine, accurately handling money in the process • Stocked cooler items as well as shelf items such as candy and cigarettes• Cleaned, lifted, collected trash, and other manual labor• Closed the station at night, which included counting down the registers and lottery machine ensuring that all money was accounted for; shutting off the pumps and lights, and securing the station• Gained valuable experience by interacting with many different types of customers