Jon Wees Email & Phone Number

San Francisco Bay Area

Regional contact coordinator for physician’s offices, sales force, and patient events regarding product-specific assistance and programs. • Conducted on-site consultation including patient trends, program events, and sales force access• Streamlined the data compilation and presentation of sales and regional reports• Coordinated schedules for intra-office meetings and national events

San Francisco Bay Area

Independent consultation on the development, writing, and creation of works of fiction and games.• Advised authors on character and plot development, including script doctoring• Conducted technical review of manuscripts• Provided an external, objective evaluation of tone and perceived intent of creative work• Scripted, storyboarded, and coordinated development of partial comics• Alpha and beta-tested game design elements and artistic evaluation • Assisted in the development, including rules and setting guidelines, of dice-based role-playing game • Facilitated live sales of entertainment products at live conventions

San Francisco Bay Area

Primary liaison in customer relations for attendees, speakers, and vendors. Lead panelist on a variety of topics. • Conducted site procurement and event planning for convention and attendees• Facilitated vendor set-up and organized meal delivery for vendors and staff• Panel Chair for annual contests• Moderated an average of 5 live forums per year

San Bruno, Ca

National consultant with a focus on primary market research methodologies to collaborate with clients and deliver evidence-based insights.• Provided recommendations that informed and guided critical business decisions• Drafted customized research instruments for diverse audiences• Moderated qualitative interviews and fielded web-based surveys• Conducted secondary research in payer, provider, and patient healthcare fields

San Bruno, Ca

Regional consultant specializing in customer service, quality assurance and control, training and mentoring in the field of insurance reimbursement and billing and coding.• Facilitated contact and retention of multiple high patient volume clients via on-site visits• Developed the standardized quality assurance methods and measurements currently utilized by the business unit• Lead in determining payer updates for authorizations, policy changes, specialty pharmacy details, and billing and coding updates• Mentored and trained new associates about customer service and business practices• Commendation of integrity and dedication by Vice-President of Lash Group• Maintained quality standards while remaining in the top 10% of customer service and reimbursement assistance

San Carlos, Ca

Greeted customers, coordinated nocturnal activities with the hotel staff, and managed the accounting of the daily closing of house accounts. • Produced SOP and Training Manual for a new corporate software for account audits• Provided in-house training to associates of Marriott hotels in the Bay Area • Increased check-in efficiency by 15%