Platform Experience Instructor Lead
• Constructed innovative two-week curriculums to support new hire needs whilst fulfilling upper management objectives. Supervised and coached trainee development to ensure high productivity and quality of work. Accuracy at identifying abusive behavior by end of training improved substantially from 86% to 93% year-over-year from 2019 to 2020• Designed and administered process knowledge tests, practice sets, and interactive learning activities to a department of 320+ analysts working on multiple high visibility projects. Led a successful transition to WFH amid disruptions due to Covid• Effectively communicated policy guidelines by way of video conferencing and in person classroom lectures to groups of 30+ tenured analysts at a time• Applied strong operations acumen to compose procedural best practice documentation which was implemented to domestic and global teams- Python Programming Course Level 1 @ Facebook MPK campus- Python Programming Course Level 2 @ Facebook MPK campus