Motivating personnel, motivating the business, applying processes, to make it as easy as possible for staff to do their job and support your customers.Freelance Business support and advice, providing bespoke business advice above the line.Using Intrapreneurial skills, and a natural Systems Thinking approach to look at how your business can work smarter to improve your customer’s experience and your workforce’s satisfaction.

Supporting business planning, processes and effectiveness with real understanding.The ABM stands for the professionalisation and integrity of business mentoring, working to improve and professionalise business mentoring across the UK.We engage with The Department of Business, Energy and Industrial Strategy (BEIS) (at both Minister level and Business Policy Team), Local Enterprise Partnerships, Growth Hubs, business support organisations, funded programmes both pro-bono and fee paying, the Institute of Directors, Academia, the European Mentoring & Coaching Council and many others.

BUSINESS ADVICE YOU CAN TRUSTibd Business Advice Group Limited was established in 2004 and has around 200 accredited Business Advisers who help thousands of UK business owners get their businesses to the next level by providing practical help and advice.We focus on delivering results in the most cost effective and efficient way; each interaction will be different, there is no universal template. ibd Business Advisers between us have many years of experience and first-hand knowledge of the challenges that business owners face daily. You not only get a dedicated Business Adviser but access to the vast experience of 200 other Advisers. Whether it is support in accessing grants, loans, tax credits, or advice on developing your business, or help in solving Financial, People/Staff, Sales & Marketing, Health & Safety or Legal issues, ibd has someone who understands your needs.

Supporting Army West Midlands Regional HQ through:•Holistic examination of processes to create workflows relevant to appropriate stakeholders.•Information Assurance (IA). SME on Data Protection, providing guidance and reporting across the regional Area Of Responsibility. Providing guidance on Information Security.•Information Management (IM). Leading on management processes and services to provide exploitable information on time, in the right place and format to allow informed decision making by Brigade Command. Liaising with all G branches to maximise information systems and use of SharePoint. Understanding how stakeholders use information and how processes can be improved. Anticipating and understanding Information needs and seeking optimum solutions. SME on SharePoint and Excel. • Information Exploitation (IX). Sourcing and using information to gain advantage and improve situational awareness to enable effective planning, decision-making, and coordination to ensure smart ways of working. Horizon scanning of available information tools and analysing how these can best be used across the Area Of Responsibility.• Delivering Brigade information presence on internal media and external facing media, including the internet and social media.Branch head awarded 'Information Team of the Year 2016' by the MOD

Providing Assurance on Policy to a range of Specialist Storage and Distribution areas, including Medical, Hazardous, Secure and Classified materiel. To support the Business Stream functions.Developing processes and workflows and improve productivity and staff engagement.KPI Assurance-Identifying KPI’s and reporting by creating and maintaining appropriate dashboards.-Responsible for the progression through Line Managers of the failures’ identified in the weekly Storage dashboard.-Responsible for the active progression of Mac reports approaching failure across the Specialist Group.SHEF-Responsible for Health and Safety Spot Checks, monitoring Health and Safety, attendance at Group Health and Safety Meetings, and providing assurance on all corresponding paperwork and legislative obligations.Information Technology-Analysing IT Service needs for Specialist group.-SME on EXCEL and SHAREPOINT for the group.Personnel-Ensuring that Group Heads are compliant with the reporting expectations of Dept Policy in terms of personnel reporting.-Analysing training needs for the Group.-Creating and managing training and skills matrices for the Specialist group.-Creating and maintaining Wiring Diagrams and Organisation Charts for the Specialist Group.Project Management-Responsible for management of local Special Group projects and liaison with other Group Heads.

Management of Medical Equipment and Capabilities held at Very High Readiness for distribution to worldwide Operations.Redefining end-to-end and workflows by examining processes holistically from logistics rather than specialist viewpoint.Medical Logistics - Storage and Supply Operational Focus. Maintenance of High Readiness Contingency Medical Equipment.Responding and pre-empting Supply Chain issues.Liaison with key stakeholdersInfluencing decision makersCommunicating. Introduction of Newsletter to stakeholders.Line ManagementInterpreting and providing dataRisk management

IML (International Mountain Leader) Award. Mountain Leader Training Board, Summer Cert. Winter Training.JSMEL2002. Instructor on British Army exercise, trekking in Peru to 5000m and ending at Machu Picchu.- Adventure Training Instructor for T.A. and A.C.F.Mountain Leader Instructor to RLC (V) on various training and exercises in England, Wales and Scotland. Taking students out on the hills and introducing them to, or developing their skills in, navigation and mountain skills. - Rescue & Emergency Care: Mountain First Aid Award. / Advanced First Aid Course. / High Altitude Course.

JFSp FMCC Surface Desk. Management of ISO containers moving into and out of Theatre by Sea, Road and Rail. Customs paperwork. Keeping stakeholders informed. UK and Theatre.Improving flow of communications.Liaison and building relationship with Contractors.Preparation of paperwork for all modes of transport inc Dangerous Goods.MMARS Control. Ran Air Desk at Banja Luka Oct 03 – Mar 04. Booking RAF, charter and commercial flights. Worked closely with DPRC and with Compassionate Cell. Also liaised with other establishments to ensure smooth movements of personnel, especially during roulement periods. - Very aware of military systems and needs. Understanding of military paperwork in all forms of transport and have experience of, and supervised, military moves, rail and road from source to final destination.Instructed recruits new to the Regiment on introductory trade skills in preparation for their trade course where they first learn about Movements. Troop Commander within the Sqn,Have had the opportunity to see the Logistic Supply Chain at all stages and by all transport modes and familiar with most relevant paperwork. Led detachments, overseen, at ports, airheads, railheads and on road convoys. Dangerous Goods Consignor qualifications and also have worked with Class 1 munitions.

JFSp FMCC Surface Desk. Management of ISO containers moving into and out of Theatre by Sea, Road and Rail. Customs paperwork. Keeping stakeholders informed. UK and Theatre.Improving flow of communications.Liaison and building relationship with Contractors.Preparation of paperwork for all modes of transport inc Dangerous Goods.

Peru x 3, Tanzania x 2, Morocco, Mongolia.Taking groups of 16-18year old students on expedition to the developing world. Giving students the opportunity to challenge themselves in new horizons and offering an environment for self development. The expeditions include a long distance trekking phase and a project within a local school, orphanage or other opportunity to put something back into the community.Very much a facilitator role, the expedition belongs to the students and the leader allows them to take ownership, offering guidance as appropriate but still allowing the team to make mistakes. - Extensive overseas travel. Vast knowledge of travel issues. Experience of other national cultures.- Personal experience of many 'Adventure Activities' with sound wilderness skills and genuine interest in environmental and wildlife issues.IML (International Mountain Leader) Award. Member of BAIML.Mountain Leader Training Board, Summer Cert. Winter Training.- Rescue & Emergency Care: Mountain First Aid Award. / Advanced First Aid Course. / High Altitude Course.

Commercial officer at DSCOM. Contracting of commercial passenger and freight aircraft to meet military requirements to all parts of the world.Liaison with various agencies and external organisations.Compliance with European RegulationsAnalysis of statements of RequirementCompilation of Invitation To TenderAssessment of bids for Compliance and Value For Money for the Authority.Contract awardMonitoring of contracts and amendments

- CPC National Certificate.CPC International Certificate.- A, B, C+E Licences. MHE counterbalance licence.- Qualified Dangerous Goods Consignor, ADR, RID, IMDG. IATA - ADR Licence, tanks and packages..- IAM qualified member. IATA Dangerous Goods

World Challenge Leader. South Africa ‘99. Nth Peru ’00. Nth Thailand ’01. Taking 17-18 year old students on month long expedition to the developing world. Giving students the opportunity to challenge themselves in new horizons and offering an environment for self development. The expeditions include a long distance trekking phase and a project within a local school, orphanage or other opportunity to put something back into the community.

Manager of a 2* Hotel restaurant and bar in Shropshire. Hotel included a large medieval theme function room. Ran successful medieval banquets, murder mysteries, formal and informal wedding receptions, introducing customer analysis to improve use of unique function room.- Management experience in London pubs. Knowledge, and interest, of real ales and cellar procedures and practices.

- Management of narrowboat restaurant on canal system, cruising the Pontycysyllte aqueduct. Reduced variable costs by 10% and increased turnover through season by stakeholder analysis and holistic approach to customer experience.Experienced in preparation of business plans.- Set up Cash Flow forecasts on Spreadsheets.- Advising clients at canal marina to enhance their holiday experience.

Agency chef in the Gatwick area

- Extensive overseas travel. Vast knowledge of travel issues. Experience of other national cultures.- Personal experience of many 'Adventure Activities' with sound wilderness skills and genuine interest in environmental and wildlife issues.

- Extensive Catering and Hospitality experience in tourist regions, including 4* hotel.- Regional finalist British Gas "Caterbility 93". Selected to represent college in competition catering.- City & Guilds 706/1 & 706/2.- HCIMA Professional Management Certificate.- I.E.H.O. Advanced Food Hygiene Cert.

Planned, opened and successfully ran own 40-seat restaurant. Achieving recognition within the local business community and town.Recruited, trained and motivated staff for own restaurant business- Successfully marketed own restaurant to fill target niche with some of Ireland's top musicians as customers.- Set up own business on minimal budget by encouraging trust from suppliers.

- Controlled operation of 100 bed Independent Youth Hostel.- Developed the Hostel to exploit the market, forcing changes in the national chain by understanding customer needs and experience.- Management of day-to-day affairs of Youth Hostel including reception, accommodation, maintenance, administration and planning marketing strategies.- Developed Hostel and increased the length of visitor stay in the locality by identifying client needs.

Cold calling on businesses in Holland and Switzerland, selling a cleaning product

- Extensive overseas travel. Vast knowledge of travel issues. Experience of other national cultures.- Personal experience of many 'Adventure Activities' with sound wilderness skills and genuine interest in environmental and wildlife issues.- Bought and paddled a dug out canoe 1,000 miles down the Congo River.- Helped pioneer a shelter for street children in Johannesburg.Africa, North, East, central and Southern- Bought and identified markets for distressed warehouse lines in South Africa.- Cold-calling commercial experience with non-food lines.- Bought redundant printing equipment and sold as curios.

- Representative for blue chip food company. Based in North London, sold to top accounts in the West and East End against nationally set targets.- Participated in regional conferences, presentation and minute taking.

Just in time Logistics. Stock control. Computer based ordering. Reduction of wastage. Wine & spirits, Fresh produce, Chilled Produce Groceries- Experience of stock movement and “JIT” procedures.- Department Manager in large supermarket chain - controlled various food areas to set targets Managed chilled produce section of companies largest store, reduced shrinkage from 9% to 1.5% within twelve months.Supervised 20 food handlers to ensure correct implementation of Company Policy.- Ran departments to strict budget, reducing wastage and identifying incorrect costs.- Administration of logistics and stock control.