Jon Whelan Email & Phone Number

Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Assist the Store Manager in running a multi-million dollar business and achieve sales objectives. Responsible for the performance and operation of the store. Lead and coach partners in delivering exceptional customer service. Review and analyze financial documents on a regular basis. Source and interview potential candidates. Build weekly schedules to meet.

Welcomed passengers onboard and handled all account charges and payments. Logged, monitored, and followed up with passenger comments and complaints to keep a high level of service and loyalty. Promoted and sold pieces of art through the art program and prepared invoices. Worked closely with over 70 nationalities of crew members, organized all necessary.

Greater Memphis Area

Responsible for training, motivating, and managing the At Your Service Agents and ensured sufficient resources were available to perform the job well. Monitored daily operational tasks and followed up with agents and guests as required. Coordinated and managed a successful upgrade program.

Ajax, Ontario, Canada

Supervised an average of ten employees during a shift and often act as manager on duty. Prepared daily bank deposits and received coin orders as required. I setup promotional materials throughout the store on a weekly basis. Answered all incoming customer service calls and read sale promotions through the stores public announcement system.

Huntsville, Ontario, Canada

Registered guests into the resort and provided information on resort facilities and services. Responsible for communicating with all departments and monitoring the resorts airstrip.

Bachelor Of Applied Science (Basc), Hospitality Administration/Management

Advanced Diploma, Hospitality And Tourism Administration