One of Jon's strengths is in translating his own journey as a leader into his current role as a trusted advisor to major corporations such as Qualcom, Pacific Life, Jenny Craig, Black and Decker and many others. He has provided services to companies in the U.S, Canada, Mexico, Europe, Asia and the Middle East.He is co-author with Alexandra Barton Taketa of WHAT YOU DONT KNOW ABOUT LISTENING (Could Fill a Book) which is available on Amazon .Their mission is to change the way that leaders listen so that that organizations can have more effective conversations. The book focuses on one elegant behavior and provides countless pertinent examples and tools that help leaders learn, practice and sustain a significant change in their own listening habits.We do this because poor listening is often a main source of leadership "pain”. The symptoms to look for? • Unclear communication across-the-board• Weak execution of projects• Low customer satisfaction• Unqualified hires• Top talent turnover• Little to no innovation • Demotivated workers• Finger-pointing Sound familiar? Most leaders think they are good listeners. Unfortunately, we all learned to listen as children. How? By copying the behaviors of adults who were probably not very good listeners!