Jon Williams Email & Phone Number

Jackson, Mississippi, United States

As the Training Content Manager, I am responsible for managing our training department and overseeing the creation of training content in various formats, including digital, print, and interactive mediums. My background in graphic design and extensive experience in restaurant operations, gained from my roles at McAlister's Deli, Pizza Hut, and O'Charley's restaurants, enable me to create dynamic and engaging training materials tailored to meet the diverse needs of our teams. I work… Show more As the Training Content Manager, I am responsible for managing our training department and overseeing the creation of training content in various formats, including digital, print, and interactive mediums. My background in graphic design and extensive experience in restaurant operations, gained from my roles at McAlister's Deli, Pizza Hut, and O'Charley's restaurants, enable me to create dynamic and engaging training materials tailored to meet the diverse needs of our teams. I work closely with cross-functional teams to create high-quality training materials that align with our organizational objectives and improve our employees' skills. I oversee and continuously enhance our training methodologies and programs. I explore new methods to enhance learning outcomes and maintain our training programs on par with industry norms. Ultimately, my goal is to enable our teams to excel and deliver unparalleled customer experiences by delivering high-quality, engaging, and effective training content. Show less

Jackson, Mississippi, United States

In the IT department, as part of a team effort, I am entrusted with overseeing and maintaining Newk's computer hardware, software systems, platforms, and restaurant technology. We are charged with resolving technical issues concerning restaurant operations and customer's experiences while they interact with the Newk's Brand on a technical level. We work one on one with Newk's technical partners to support all technical diagnosing and troubleshooting as it pertains to Newk's systems. Specific… Show more In the IT department, as part of a team effort, I am entrusted with overseeing and maintaining Newk's computer hardware, software systems, platforms, and restaurant technology. We are charged with resolving technical issues concerning restaurant operations and customer's experiences while they interact with the Newk's Brand on a technical level. We work one on one with Newk's technical partners to support all technical diagnosing and troubleshooting as it pertains to Newk's systems. Specific functions that am entrusted with include:IT Creative & Training Materials Lead, Curbside Partner Project Lead, Primary Restaurant/Office Support, User Acceptance Testing Project Lead (App/Web), Learning Management lead for Tech, and a Video/Audio Resource. Show less

Jackson, Mississippi Area

I was the key contact for Newk’s award-winning online learning platform, Newk's Online Academy. In the Creative Learning Manager role at Newk’s, I combined my trade as a graphic designer with my restaurant operational experience at McAlister’s Deli, Pizza Hut, and O’Charley’s restaurants to deliver creative and appealing training material to all of Newk’s team. I was a project manager, developer and designer within the Newk's training department for learning materials in digital, print and… Show more I was the key contact for Newk’s award-winning online learning platform, Newk's Online Academy. In the Creative Learning Manager role at Newk’s, I combined my trade as a graphic designer with my restaurant operational experience at McAlister’s Deli, Pizza Hut, and O’Charley’s restaurants to deliver creative and appealing training material to all of Newk’s team. I was a project manager, developer and designer within the Newk's training department for learning materials in digital, print and interactive formats. I was responsible for overseeing and executing the design, development and creation of training materials, old and new. I worked with members of Newk’s training department to manage and maintain existing projects and content for Newk’s growing number of restaurants. I was also responsible for testing and reviewing new avenues of training to keep Newk’s training cutting edge and efficient. Show less

Jackson, Mississippi Area

I was tasked with building and maintaining content for Newk's e-learning platform, Newk's Online Academy. Learning new software, I was able to utilize my skills in graphic design to create interactive material to help grow employees' skill sets and ultimately become better employees in effort to create the best experience possible for all Newk's guest.

Jackson, Mississippi Area

Working within the marketing department at the support center of Newk's Eatery, I was responsible for providing creative solutions that are visual aesthetic and up to brand standards. I assisted franchisees with any visual communication needs they had, for example, billboards, banners, ads for various publications, in-store graphics and more. I also assisted in providing creative assets for new and upcoming projects for Newk's Eatery.

Jackson, Ms

On a volunteer basis I currently serves as Creative Pastor for Southside Baptist Church, located in Jackson, Mississippi’s inner-city. I oversees the development and design of all marketing material, printed and digital. I also manage and design for Southside's website.

Ridgeland, Mississippi, United States

Design, Prepress

Bachelor Of Science In Information Technology – Web And Mobile Programming, Business, 4.0

Activities and Societies: Magna Cum Laude, Sigma Beta Delta, Tau Sigma. Liberty University offers a Bachelor of Science degree.

Associate Of Arts (Aa), Graphic Design, 4.0

Graduated Magna Cum Laude with a degree emphasized in graphic design and marketing.