Jon Williams Email & Phone Number

Portland, Or, Us

Vancouver, Washington, United States

• Provides performance monitoring, security auditing, and file maintenance for PC’s and file servers.• Responsible for reliable backup/recovery efforts as it relates to personal computers and network servers.• Diagnoses and resolves PC, LAN, WAN and data communication problems. • Technical interface with outside data processing vendors (existing).• Participates in and completes training objectives with passing scores.• Communicates to employees when troubleshooting or… Show more • Provides performance monitoring, security auditing, and file maintenance for PC’s and file servers.• Responsible for reliable backup/recovery efforts as it relates to personal computers and network servers.• Diagnoses and resolves PC, LAN, WAN and data communication problems. • Technical interface with outside data processing vendors (existing).• Participates in and completes training objectives with passing scores.• Communicates to employees when troubleshooting or maintenance will adversely affect daily work routines.• Keep Supervisor updated on all significant troubleshooting issues, and network maintenance.• Assists department staff with application customization.• Coordinates and assists with work projects such as converting to new hardware or software.• Participate department on all SOX / Audit and compliance recordkeeping, software and SAS70 reviews• Provide technical and operational support regarding system software selections, uses, and training to branches and departments. • Participate in project teams - including bank employees and managers, computer support, marketing, human resources and outside vendors.• Develop and promote the vision for present and future technology needs ensuring the ability to be a strong marketplace competitor, and create cost effective efficiencies within the organization.• Evaluates workload and capacity of computer systems to determine feasibility of expanding or enhancing computer operations.• Makes recommendations for improvements in computer system.• Evaluates and tests vendor supplied software packages for compatibility with existing system, ease of use, and whether software meets user needs.• Writes project reports and documentation for new or modified software and hardware Show less

• Assist with the management of day-to-day operations of the Information Technology department and staff.• Provides performance monitoring, security auditing, and file maintenance for PC’s and servers.• Responsible for reliable backup/recovery efforts as it relates to personal computers and network servers.• Diagnoses and resolves PC, LAN, WAN and data communication problems. • Technical interface with outside data processing vendors (existing).• Communicates to employees… Show more • Assist with the management of day-to-day operations of the Information Technology department and staff.• Provides performance monitoring, security auditing, and file maintenance for PC’s and servers.• Responsible for reliable backup/recovery efforts as it relates to personal computers and network servers.• Diagnoses and resolves PC, LAN, WAN and data communication problems. • Technical interface with outside data processing vendors (existing).• Communicates to employees when troubleshooting or maintenance will adversely affect daily work routines.• Keep Supervisor updated on all significant troubleshooting issues, and network maintenance.• Assists department staff with application customization.• Coordinates and assists with work projects such as converting to new hardware or software.• Provide technical and operational support regarding system software selections, uses, and training to branches and departments. • Participate in project teams - including bank employees and managers, computer support, marketing, human resources and outside vendors.• Assist with the development and promotion of the vision for present and future technology needs ensuring the ability to be a strong marketplace competitor and create cost effective efficiencies within the organization.• Evaluates workload and capacity of computer systems to determine feasibility of expanding or enhancing computer operations.• Makes recommendations for improvements in computer system.• Evaluates and tests vendor supplied software packages for compatibility with existing system, ease of use, and whether software meets user needs.• Writes project reports and documentation for new or modified software and hardware. Show less

Vancouver, Washington

• Providing Lead Support for all business systems, applications, and services; including ongoing customer support.• Cataloging and identifying every application used by the company• Mitigating security risks by actively using windows tools• Office 365 Project lead and implementer• Negotiating minor contracts as well as organizing project members for large scale projects• Helpdesk organization through ITIL ticketing system• Crafting IT procedures and security… Show more • Providing Lead Support for all business systems, applications, and services; including ongoing customer support.• Cataloging and identifying every application used by the company• Mitigating security risks by actively using windows tools• Office 365 Project lead and implementer• Negotiating minor contracts as well as organizing project members for large scale projects• Helpdesk organization through ITIL ticketing system• Crafting IT procedures and security practices• Facilitating GLBA security through available technology• Onboarding/offboarding procedures• Minor server management as well as providing support for remote workers through applications Show less

Grand Junction, Colorado Area

The CDS Drag is a Limited Liability Company that specializes in Drag Queen entertainment, productions and event planning along with community outreach.

• Providing Lead Support for all business systems, applications, and services; including ongoing customer support.• Database systems management and maintenance; including design and implementation of business systems.• Ongoing assessment and mitigation of security risks for all business systems• Developing and configuring software for key business Goals• Navigating vendor relationships and contract negotiations • Leading small and midsize project • Crafting IT procedures… Show more • Providing Lead Support for all business systems, applications, and services; including ongoing customer support.• Database systems management and maintenance; including design and implementation of business systems.• Ongoing assessment and mitigation of security risks for all business systems• Developing and configuring software for key business Goals• Navigating vendor relationships and contract negotiations • Leading small and midsize project • Crafting IT procedures and security practices • Facilitating HIPAA understanding with stakeholders and customers • Building reports and critical indicators of business/process flow • Managing and engineering remote working environments and policies. Show less

• Actively maintain seven live websites• Manage several servers and weekly audit tasks• Create documentation and manuals• Organize systems analysis and design • Implement or build new software to meet business goals/rules

• Worked and operated each of the eight attractions• Worked the turn style ticket taker• Cleaned when necessary• Performed magical moments where we give each guest a special time at Disney Quest.• Participated in a cooperative education program which I gained a 4.0 for the internship at Disney World• Maintained positive communications with managers and custodial staff

Master Of Science (M.S.), Information Technology Management

Regis University’s Master of Science in Information Technology Management degree is designed for students who aspire to move.

Bachelor Of Science (B.S.), Computer Information Systems

Activities and Societies: Black Student Alliance, Animesa, Conduct/Judicial Board The Bachelor of Science in Computer Information Systems.