Jon Williams Email & Phone Number

Durham, Nc, Us

Durham, Nc, Us

Raleigh-Durham-Chapel Hill Area

Manage and troubleshoot Truist Bank enterprise network with two DCs in Zebulon and Dallas. Within the DCs are traditional enterprise network with Cisco gear and another DC that is fully ACI. Use of SDWAN of branch sites to update, troubleshoot and manage routers and switches at these sites. Use of WAN protocols BGP as primary connectivity between sites. Use Service Now for tickets to troubleshoot connectivity issues with applications, partners and other network services.

United States

Support Azure for customers worldwide. This included VNETS, ExpressRoutes, Load Balancer, Peering, Firewall, Compute and endpoints. Help troubleshoot VM connectivity from end to end whether thru VNETs or ExpressGW.

Rtp

Data Center design and implementation with ACI as the center of the DC. The DC is for a bank and has 2 spines and 42 leafs that were configured and connected to other DC at another site for client. Includes firewall, ASR routers for L3 connectivity and SAN network.

Raleigh-Durham, North Carolina Area

Responsible for designing, implementing and managing the County of Durham network that comprises county services such as DHS, Sherriff's, Judicial, Library and Administration. This includes the ACI network that connects all departments while also utilizing technologies such as Cisco Umbrella, Stealthwatch and Secureworks.

Raleigh, Nc

Support, maintain and enhance WAN/LAN and Wireless networks for agencies across the state of North Carolina. This includes troubleshooting, provisioning and modifications of agency networks to provide the best possible netowrk solution. Primarily Cisco networks with Aerohive wireless APs.

Cary, North Carolina

Provide infrastructure support and management for the CA SaaS division. This includes management and troubleshooting of F5 and Citrix load balancers, Cisco, Palo Alto, Juniper and Checkpoint firewalls. Includes adding rules, new VPN tunnels, new VIP TO LBs and other configuration and troubleshooting as needed. Also, perform management and troubleshooting on Cisco Nexus 5000, 3750 and Juniper EX4500 switches.

Raleigh-Durham, North Carolina Area

Manage and support perimeter firewalls from Juniper and Cisco.

101 City Hall Plaza Durham, Nc

Responsible for entire city LAN/WAN/Metro, security and Wireless Network. This includes remote sites for various departments such as Fire and Police, Public Works, Parks & Rec and others. Creating and managing connectivity to sites. Managing Cisco VoIP network with Call Manager, Unity and network. Troubleshoot all aspects of the LAN/WAN and wireless network. Manage and execute City IT projects from a technical perspective.

Morrisville, Nc

reconfigure network LABS worldwide with Cisco 4500x, 4506, and 3750 switches,

LAN/Wireless Network Delivery Services: Consult, procure, configure and install LAN switches 6500/4500/3750. Consult, procure, configure, install WLC and APs from Cisco for sites. This includes having Site survey completed with 3rd party. Create and get approved change for all installations.

Design, manage, configure and troubleshoot Ralph Lauren's global network infrastructure. This includes all LAN/WAN on Nexus and Catalyst devices and cisco routers.

Cincinnati, Ohio Area

Troubleshoot and support VoIP technologies with emphasis on SIP and RTP for CinBell customers.

Provide end to end SharePoint implementation/training with Server 2010 and in the cloud. SharePoint in BPOS and soon to come Office365 is recommended.

Manage network environment which includes three sites with Cisco Nexus 7000(2), 6509 (4), ASA 5520(3), F5 load balancers(2) and other network gear. Perform day-to-day network troubleshooting on MPLS WAN.

Security: ASA Firewalls

Provide day-to-day 2nd level network (LAN/WAN) support. Responsible for network that spans the US with 40+ locations. Some design and mostly break/fix of network with Cisco 2960, 3750, 4006 family of switches and 2800/3800 routers.

Perform network engineering work with Cisco 37/3800 series routers and 6500, 3750 switches and 3COM 4000/5000 switches. Cisoc ASA 5520 Firewall configuration for Internet with content filtering. Perform circuit analysis, troubleshooting and installation from T1 to DS3. Use of Cisco IOS to connect switches over MPLS network.

, setup and troubleshooting of 6509, 3750 and 3560 switches and 2851, 3825 and 3745 routers. As Network Consultant Engineer for Cisco I performed proactive network engineering tasks for customers such as Ford Corp., Damiler/Chrysler, Keybank and Cleveland Clinic. Tasks included design review, design test, network monitoring, IOS recommendations for R&S devices and infrastructures.Perform and recommend R&S devices based on current and future network needs. Expert in Cisco IOS… Show more , setup and troubleshooting of 6509, 3750 and 3560 switches and 2851, 3825 and 3745 routers. As Network Consultant Engineer for Cisco I performed proactive network engineering tasks for customers such as Ford Corp., Damiler/Chrysler, Keybank and Cleveland Clinic. Tasks included design review, design test, network monitoring, IOS recommendations for R&S devices and infrastructures.Perform and recommend R&S devices based on current and future network needs. Expert in Cisco IOS platforms and terminology.Experienced in installing, configuring and managing the following protocols: TCP/IP, EIGRP, RIP(2), OSPF, BGP, SNMP, SMTP, VLANS, HSRP, VPN.Design and installation of 6500 core switch, 3550 edge switches (qty. 104) , 7204 core router and 4215 PIX firewalls for the new San Jose Public Library (opened Aug. 2003).LAN experience using Cisco 3000, 3750, 4000 & 6500 series, Cisco, Alcatel, 3COM and Cabletron switches utilizing Ethernet, FE, SE, GigE and ATM technologies.WANs using Cisco (2600, 2851 & 7200/7600 series) and 3COM routers and Adtran and Kentrox DSU/CSU devices; Use of PP T1s, DS3, Microwave and Frame Relay as WAN connection. San Jose Library has 34 T1's for voice & data connectivity to main Library.Over 8 years experience in Exchange 5.5 and NT Administration Design and implementation of Windows 2000 with Active Directory for 18 site San Jose Library. Also, Windows NT installation and administration.Knowledgeable in the installation and administration of hybrid Alcatel PCX 4400 VoIP Switch.Network Engineer of 3500 node LAN/WAN, 1400 Windows 2000 Active Directory desktop, 56 Windows 2000 server, 2 SUN Solaris in an 18 site environment.Wrote Disaster Recovery Plan, Technology Plan for City of San Jose - Library. IT design Lead for expansion of branch libraries (14) that started in 2004. Managed vendors, consultants and IT project for Dr. Martin Luther King. Jr. Main Library that opened in August 2003. Show less

Performed tasks such as configuring Cisco 2800, and 3700 routers and Cisco 6509, 3750 and 3560 switches. Configured switches with BPDU Guard, VLANs, Stormcontrol and other switch configs. Use of Cisco commands for troubleshooting circuits and configuration such as show CDP summary, Show CDP Neighbor detail, debug tele mon and so on. Use of MPLS to connect T1 sites to network domain of TBA. Setup NATs to have conflicted networks communicate. Setup and configuration of Cisco ASA for Internet… Show more Performed tasks such as configuring Cisco 2800, and 3700 routers and Cisco 6509, 3750 and 3560 switches. Configured switches with BPDU Guard, VLANs, Stormcontrol and other switch configs. Use of Cisco commands for troubleshooting circuits and configuration such as show CDP summary, Show CDP Neighbor detail, debug tele mon and so on. Use of MPLS to connect T1 sites to network domain of TBA. Setup NATs to have conflicted networks communicate. Setup and configuration of Cisco ASA for Internet traffic and allow of such traffic such as FTP, VPNs, etc. Manage all WAN circuits with Verizon and LEC. Manage traffic using WAAS and traffic monitoring.Manage remote locations via T1 with Putty and other remote apps for changing, configuring the switches and routers. Used Project to do management of network projects. Show less

Perform network engineering tasks such as network design, network optimization and network audits of routing and switching devices. Perform IOS recomendation for 3750, 2800, 4000, 6500, 7200 and 7600 devices. Familar with routing protocols OSPF, EIGRP, BGP and switching features BPDU, VLAN, VPN, netflow.

As the NCE for the Ford account, I perform post sales or proactive work for Ford on behalf of Cisco. This included Design Collaboration, Detailed Design Reports, scheduled and unscheduled change support, Network Improvement plan, Configuration Best Practice Reports, PSIRT, Network Audits, Weekly conference calls, and Software Recommendation Analysis Reports, also known as IOS code scrubs.My role as the NCE included all Routing and Switching products including 7200/7600, 6500, 4006, 3500… Show more As the NCE for the Ford account, I perform post sales or proactive work for Ford on behalf of Cisco. This included Design Collaboration, Detailed Design Reports, scheduled and unscheduled change support, Network Improvement plan, Configuration Best Practice Reports, PSIRT, Network Audits, Weekly conference calls, and Software Recommendation Analysis Reports, also known as IOS code scrubs.My role as the NCE included all Routing and Switching products including 7200/7600, 6500, 4006, 3500, 3750, Sup/Sup2 modules, MFSC, Ethernet and GIG modules, NM modules and interface cards.Regularly examined and tested various configurations of routing and switching devices to confirm validity and configs. Tested configs of devices with IOS version chosen and technology in use. This included drilling into IOS configs of devices in questioned. Recommended and tested devices based on infrastructure Ford has and technology wanting to implement, such as WAAS or DLSW. Regular bi-weekly meetings with Ford Engineering staff to discuss new projects and/or escalated technical issues.Perform IOS analysis or scrubs on new IOS versions Ford wants to implement or that ran into security vulnerabilities.Visit Ford Corporation quarterly to discuss past 90 days and the next 90 day deliverables.Give Knowledge transfer to Ford staff on various engineering topics such as Metro Ethernet, WAAS and other topics. Show less

Perform site assessments for small/medium business.Site assessments on Wireless, WAN/LAN, PC/server installations and Cabling infrastructure.Risk Analysis on IT expenditure and/or project.

Build, test, repair and troubleshoot HP server farm at Duke. Most servers were HP DL and ML series that needed upgrades and perfomance tuning.

IT Manager over 5000 node 6500 network with 7206 and 3500 switches in the closets. Rsponsible for the design and installation of this new network that was roll out in Sept 2003.

Manage and troubleshoot operations of 3500 node Cisco LAN/WAN network with 18 sites using TCP/IP, IGRP, VLANs and HSRP.Manage day to day operations of 1400 desktop PCs which included public and staff networks. Including Helpdesk using Track-It.Manage IT projects and tasks including network design and implementation of new policies and procedures. Writing of policies, SOWs, RFPs and RFIs. The RFP written was for new VoIP telephone system. Ultimately, a Hybrid system was chosen from… Show more Manage and troubleshoot operations of 3500 node Cisco LAN/WAN network with 18 sites using TCP/IP, IGRP, VLANs and HSRP.Manage day to day operations of 1400 desktop PCs which included public and staff networks. Including Helpdesk using Track-It.Manage IT projects and tasks including network design and implementation of new policies and procedures. Writing of policies, SOWs, RFPs and RFIs. The RFP written was for new VoIP telephone system. Ultimately, a Hybrid system was chosen from Alcatel (PCS 4400).Supervision of IT staff from computer technicians who performed all desktop duties in the Windows 2000 A/D environment for all 18 sites.Administration and maintenance of 56 Windows 2000 servers.This included file servers (four), clustered domain servers (4), event log server (1) and others using Compaq Proliant. Security design for public and staff network of the Library. There was a production (staff) network and a public network that were separate. The two disparate networks accessed the WEB in different paths via ACLs, VPNs and cabling. Show less

Install and manage LAN/WAN for four sites using WIN NT, TCP/IP and network gear from 3COM & Cisco. Maintained Microwave WAN connectivity between 2 sites. Other sites (2) connected via T1's, of which I setup and configured using routers, switches and DSU/CSUs.Installation and implementation of primary domain server using WINNT and setup of BDC servers and DHCP servers for the four sites. Use of TCP/IP as Ethernet protocol and RIP (2) as the routing protocol for all sites… Show more Install and manage LAN/WAN for four sites using WIN NT, TCP/IP and network gear from 3COM & Cisco. Maintained Microwave WAN connectivity between 2 sites. Other sites (2) connected via T1's, of which I setup and configured using routers, switches and DSU/CSUs.Installation and implementation of primary domain server using WINNT and setup of BDC servers and DHCP servers for the four sites. Use of TCP/IP as Ethernet protocol and RIP (2) as the routing protocol for all sites. Design, setup and implementation of MS Exchange 5.5 server (400 nodes). All sites accessed the Exchange server via T1's.Network monitoring using What's UP Gold tool and network maps using Visio.All moves, adds and changes (MACs) for staff for network, server and email use performed by me.Desktop support for WINNT and Windows 98.Made and tested CAT5 patch cabling as needed for bringing new computers online. Show less

Asee, Electronics, Physics, Calculus

A.S, Electronics Engineering And Computer Science