• Responsible for the disposal of approximately 200 lease returns per month for the Tampa area and achieving the highest selling price possible (contractual agreements), building long-lasting professional relationships selling to local and out-of-town automotive dealerships and auctions. • Created and implemented a business/sales plan that includes outstanding sales, marketing, and customer service to achieve maximum profitability• Generated up to $4.6M per month selling Enterprise certified vehicles, effectively managing KPIs and sales process through CRM.• Identified prospective clients through referrals, association relationships, and networking.• Developed and managed relationships with General Managers, Dealer Principals, and Managing Partners at some of Florida's largest dealerships, and managed 60+ Franchise and Independent auto dealerships.• Used market knowledge to advise and consult with dealerships regarding market trends and opportunities to maximize dealership sales and profits. • Oversaw the vehicle sales process, including negotiating price, securing signed buyers order, and fund collection.• Appraised and established market prices for lease returns\units in the greater Tampa area.• Created relationships with controllers and finance departments within the companies to improve speed to collect payment and cutting net payment time.𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬✔️ Surpassed monthly sales goals 8 consecutive months, which resulted in over $36.8M of revenue✔️ Utilized relationship building to increase sales penetration by 60%+ ✔️ Closed an additional 12 key accounts, which resulting in $800K+ sales

• Outperformed corporate goals by increasing sales from $10.8M to $12.4M in ten locations within the region, overseeing 9 direct employees (Branch Managers) and 70 indirect employees (operations, customer service, and sales) drive an increase in sales, growth, profitability. • Accountable for the overall P&L of the operations and profitability, monitoring operational expenses, physical damage losses, depreciation of assets, operational overhead, and training.• Drove all aspects of the region's success, including the growth of the operations, client satisfaction, strategic direction, drove outside and inside sales, market analysis, forecasting, pricing, risk management, accounting, and human resource management.• Challenged with sustaining exceptional customer service while growing the fleet from 900 to 1200 in the region.• Developed a sales team that consistently finished at the top of the organization's sales matrix and leading the Tampa Group with 21 promotions over FY19.𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬✔️ Finished Fiscal Year 2020 ranked 12th of 125 peers in the Southeast – top 10% based on customer service, fleet growth, employee retention, and profitability. ✔️ Achieved average customer service scores of 86%, "Completely Satisfied" for the entire territory during FY19 – three points greater than the corporation average over the same period. ✔️ Trimmed controllable costs, i.e., personnel, bad debt, and physical damage losses, resulted in an operating profit increase of 4.8%.✔️ Ranked top 10% of most profitable Area Managers in the Southeast by earning $167/car or $2.4M whole dollars annualized✔️ Conducted sales training classes resulting in a 33% increase to core product sales averaging a $36K a month additional revenue✔️ Optimized resources, finishing ahead of peers by boasting the lowest personnel cost of $133,000/month for FY 2020– an 18% reduction FY 2019

• Championed the growth of all branch operations and developed long-term growth strategies leading a team of 2 Assistant Branch Managers and 20 indirect employees, growing sales from $6.5M to $7.9M.• Planned and oversaw the 700-asset fleet management representing millions of dollars in assets to maximize revenue production and bottom-line profits; includes financial responsibility for managing accounts receivable, inventory accounting, and banking/deposits.• Established robust relationships with clients at the highest levels for dealerships and key relationships with regional management for MSO's and collision centers, including key relationships with Caliber Collision MSO, Courtesy Toyota, Brandon Ford, and Rivard Buick GMC.• Performed analysis and assessment of supply chain functions to enhance operational efficiencies and sales growth and eliminate potential deficiencies and liabilities.• Forecasted and demand planning for transportation rentals, distribution sales, and logistics, analyzing inventory and commercial supply chain data to identify trends and obstacles to achieve procurement goals, sales growth, and operational requirements.• Increased fleet growth by over 200% FY 15 through new account creation and account referral increase.• Branch manager of the Quarter FY15 Q3, FY16 Q1 & Q2, FY17 Q4• Achieved 26 top 10 in Branch Manager rankings with 7 #1 finishes from 2015-2017.• Achieved the highest customer service score in the operating group's history of a 97%, "Completely Satisfied" in March FY17.• Trained Management Trainees to 17 top #1 finishes from 2015-2017.𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬✔️ Implemented revenue and cost control plans resulting in a net profit increase from $1.2M FY16 to $2.1M FY17✔️ Strengthened two key Dealership partnerships, which resulted in over 200% referral growth

• Managed a business with an 8K unit car fleet daily operations, leading a team of 4 direct and 50 indirect 24-hour operations accountable for the car inspection process and sales training for all employees.• Consistently achieved top-tier goals in sales, operation profit, growth, employee development, customer service, and income per car.• Planned and executed strategic weekly and monthly marketing efforts to drive branches to grow and win new accounts while maintaining a close liaison with existing accounts, including car dealerships, body shops, and insurance agents.• Implemented process improvements to enhance customer service and drive additional revenue streams to bring growth to the branch with an effective cost reduction.• Managed logistics of fleet management on par with supply chain to meet customer demands and increase income per car and revenue growth.• Evaluated performance reviews/metrics to identify areas of opportunity, implemented strategies/goals to improve efficiency and quality of work and supported retention, and did succession planning to help employees get promoted to management positions.• Assisted with customer issues dealing with charges for rental, changing payment method, and updating rental agreement parameters through Odyssey, a rental car system, to promote a culture of customer service and assistance.• Trained employees in sales, return of rental cars, renting cars, and cleaning cars and worked with other management to ensure a safe work environment that was fast and courteous to our external customers and internal ones.𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬✔️ Decreased physical damage losses by $500,000 annualized by implementing S.O.S. training with return agents and other members of management✔️ Held sales training for all 3 brands, which improved our core product penetration from 15% to 25%

• Managed daily reservations and assisting customers throughout the entire rental process: coordinating vehicle availability, customer pick-ups, navigating the rental contract, solving customer service issues, and helping the rental return process.• Produced average revenue of $65K per month with over 60 vehicles, upselling on written contracts during the rental check-in process and collaborated with accounts to bring 120 referrals/month. • Trained and worked with a team to increase branch sales by providing a high customer service level, sales process to promote and sell optional protection products, vehicle features and benefits, fuel options, and additional equipment.• Worked with upper management to review corporate leads, financial statements, operational and specific branch goals to help achieve profitable results.• Ensured that all underwriting in terms of insurance verification is done correctly to avoid and decrease bad debt.