Jon Witkin

Jon Witkin Email and Phone Number

Jon Witkin's Location
Boston, Massachusetts, United States, United States
Jon Witkin's Contact Details
About Jon Witkin

Jon Witkin possesses expertise in technical desktop support, dell certified technician, inventory management, move coordination, build strong relationships and 6 more skills. Colleagues describe him as "I was fortunate enough to work with Jon at the Museum of Science for a number of years. I could always depend on him to do his job when it needed to be done and to do it well. When challenges came up in our area, Jon was a creative problem-solver and would work with the team until the issue was resolved."

Jon Witkin's Current Company Details

Jon Witkin Work Experience Details
  • Fallon Community Health Plan
    Pc Tech Ii
    Fallon Community Health Plan Oct 2012 - Jun 2016
    Worcester, Ma
    Responsible for day to day first and second level desktop support including hardware and software changes and updates.
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  • Beth Israel Deaconess Hospital-Needham
    Desktop Analyst, Senior
    Beth Israel Deaconess Hospital-Needham Oct 2009 - Jul 2012
    Needham, Ma
    • Solely support over 500 workstations and repair of all current and legacy HP printers • Create, deploy and manage library of workstation images using both Symantec Ghost and Microsoft RIS solutions• Coordinate all requirements for all local moves, deployments and upgrades including PC’s, printers, software installations and telecom requirements• Responsible for process documentation for software and hardware installation, imaging PC’s, and setting up single workstations• Work directly with the CIO to make recommendations regarding new technology for both hardware and software improvements • Responsible for inventory management including end of life, replacement coordination with vendor, capital purchasing, supporting equipment; generate hardware/software quotes; receiving and storage; warranty, repair transactions; equipment disposal • LAN support and troubleshooting; port patching; cable management; wireless network support and troubleshooting; phone/data cabling coordination
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  • Beth Israel Deaconess Medical Center
    Desktop Analyst, Senior - Off Site Support Team
    Beth Israel Deaconess Medical Center Feb 2001 - Oct 2009
    Greater Boston Area
    • Support over 600 workstations and repair all current and legacy HP printers at off-site clinics• Create, deploy and manage library of workstation images using both Symantec Ghost and Microsoft RIS solutions• Act as point person for remote practice managers and private customers for all local moves, deployments and upgrades• Responsible for process documentation for software and hardware installation, imaging, PCS, and setting up single workstations through to an entire site rollout• Manage installation of new networks including logistics with site manager, physical jack location activation and IP address assignment• Make recommendations to the Off Site IT Manager regarding new technology for both hardware and software improvements • Responsible for maintaining the integrity of the BI IT mission at all assigned remote locations
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  • Museum Of Science
    Staff Assistant - Kits
    Museum Of Science 1997 - 2000
    • Correspond with customers via phone, mail, email, and in person• Coordinate and participate in over 20 events annually and register participants for 35 events annually via VAX interface• Reconcile Microsoft Excel accounting reports to facilitate all kit rentals• Answer hotline for over 30,000 potential callers annually• Analyze direct mail results and made recommendation for future mail drops based on success of campaign• Answer museum-wide questions in person and via phone at the Information Desk• Ensure picture quality in large IMAX theatre
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Jon Witkin Skills

Technical Desktop Support Dell Certified Technician Inventory Management Move Coordination Build Strong Relationships Strong Analytical Skills Excellent Time Management Is Helpdesk Triage Data Network Services Excellent Customer Service Outstanding Interpersonal Communication Skills

Frequently Asked Questions about Jon Witkin

What is Jon Witkin's email address?

Jon Witkin's email address is jw****@****ard.edu

What is Jon Witkin's direct phone number?

Jon Witkin's direct phone number is +161728*****

What skills is Jon Witkin known for?

Jon Witkin has skills like Technical Desktop Support, Dell Certified Technician, Inventory Management, Move Coordination, Build Strong Relationships, Strong Analytical Skills, Excellent Time Management, Is Helpdesk Triage, Data Network Services, Excellent Customer Service, Outstanding Interpersonal Communication Skills.

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