Jon Wright Email & Phone Number

Staffordshire, England, United Kingdom

Stoke-on-Trent, United Kingdom

Duties and ResponsibilitiesImplement team goals or objectivesSupervise, train or guide team membersMediate any interpersonal issuesInspire and motivate team membersProvide effective feedbackManage remote teamsUtilize technology effectivelyBe knowledgeable about each team members job roleRelationship Management: Liaising with clients and insurers by.

Stoke-on-Trent, United Kingdom

• Duties and Responsibilities:
• Knowledge: ensure the appropriate knowledge of products, procedures and compliance and maintain that knowledge from regular updates and tests provided.
• External Marketing: Support the Branch Manager in external marketing through the implementation of company and branch campaigns and initiatives. In addition identifying new opportunities for external business.
• Business Quality: Follow company procedures to reduce the possibility of poor business quality and aim to issue and receive full payment for every written case.
• Complaint Handling: When complaints do arise, I have to recognise the customer dissatisfaction and follow company procedures for logging the complaint. The aim should be to ensure that the complaining clients issue is.
• Branch systems and Procedures: I had to adhere to documented branch standards in systems, compliance, service and security. It is this that minimises exposures to the business, the client and me.

Stoke-on-Trent, United Kingdom

• Duties and Responsibilities
• To deliver timely and effective resolution of customer queries
• Dealing with all customer service enquiries in a professional and polite manner
• Accurately maintain and update customer account records
• Using initiative and practical solutions to resolve customer issues
• Communicating effectively at all levels

A-Level And Gnvq

Activities and Societies: Football TeamA-Level Physical Education GNVQ Leisure and Tourism

High School, Gcses

Activities and Societies: Prefect, Football Team, Cross Country, Outdoor ActivitiesHigher Level Maths English Literature English Language.