Jon Wright Email & Phone Number

Marietta, Georgia, Us

Marietta, Georgia, Us

New York, Ny, Us

Engineered turnaround of IT’s stability, performance and service levels to achieve 99.99% availability for the Production environment. Responsible for $20 million SG&A and CapEx budget.• Currently managing team that includes Sr. System Engineers, Database Administrators, Enterprise Storage Architects, Print Engineering, and Data Center Operations persons that provide 7x24 IT Operations coverage.• Implemented WAN consolidation project, resulting in $70k telecom savings per month.• Responsible for Production Operations at multiple data centers across the United States. • Driving Print Operations team to improve efficiency on Print Floor and expect to realize more than $1 million dollar savings within the first year.• Created the Enterprise IT Architecture Committee and setup bi-monthly cadence meetings attended by Development, project stake-holders, and IT leaders. • Responsible for Change Management process and approvals. Led the consolidation of Change Management processes across each company.• Established successful Enterprise Backup and Recovery strategy that includes both local and remote backups to protect critical company data.• Led initiative to migrate select, non-core enterprise services to cloud/hosted solutions. Result was 15% annual savings and increased customer satisfaction while meeting multiple audit and compliance requirements.• Maintained readiness for Enterprise Infrastructure systems as part of overall Disaster Recovery Plan.• Integrated multiple individuals from each company into consolidated IT Infrastructure team to centrally support two rapidly growing divisions, in multiple locations and data centers.• Successfully met audit and compliance requirements for annual HITRUST, SOC2, SOC1, and PCI audit testing periods, with no material deficiencies. • Managed vendors during contract renewal and controlled costs through licensing optimization and strategic IT purchases – specifically Microsoft EA and VMware ELA contracts.

Atlanta, Georgia, Us

At PRGX, worked my way through several careers, from HelpDesk/Network Admin to Director, IT Infrastructure and Operations. During this time, I continuously sought to improve myself and my value to the organization through increasingly challenging job roles and levels of responsibilities. As the Director, IT Infrastructure and Operations, I managed a team of seventeen professional Server, Network, and Storage Engineers responsible for global enterprise infrastructure. Defined and implemented IT Strategy based on business requirements and direction. Performed research and testing of new technologies as a means of increasing efficiencies while reducing operating costs.ENTERPRISE IMPACT:• Established and led Enterprise Systems Performance (ESP) committee. Reviewed all planned and unplanned system outages, proposed system upgrades, and Change Management processes to meet 99.99% availability across the enterprise.• Responsible for multiple, globally distributed data centers.• Managed changing requirements as company transitioned from private to public entity.• Designed and maintained global, cost-effective WAN connectivity between offices and data centers.• Planned and implemented enterprise wide system monitoring. Worked directly with application owners to define specific monitoring requirements and responses.• Created and maintained Standard Operating Policies and Escalation Procedures used by 7x24 NOC team.• Responsible for long-term systems strategy and capacity planning to prevent any interruption of production processes due to insufficient resources.• Continuously monitored Production environment to discover and eliminate processing bottlenecks to increase speed of data delivery to audit sites.• Member of Mergers and Acquisitions Integration team that planned and implemented multiple projects to consolidate acquired data center, audit tools, and personnel.