Jon Wright Email & Phone Number

Charlotte, NC, US

Madison, Mississippi, US

• Developing, implementing, and optimizing marketing campaigns across all channels
• Utilizes strong analytical ability to evaluate end-to-end customer experience
• Partners with appropriate stakeholders to understand business objectives and translates that into creative concepts through planning, copywriting, and creative design direction.
• Works with corporate and Business Development team members on event development and coordination and logistics (i.e. budget, planning meetings, registrations, schedules, floor plans, meeting room set-up specifications.
• Regularly provides detailed event information to all key stakeholders
• Manages all vendor relationships related to marketing tactics (i.e. events, billboards, print publications, promotional items)

Ridgeland, MS, US

• Works cross functionally across teams to execute strategic communications initiatives and campaigns
• Develop and write internal and executive communications including marketing strategy decks, creative briefs, and company presentations.
• Maintain the company calendar (internal blogs, newsletters etc), research and develop quotes from employees, and audit and manage information housed on the Intranet for accuracy and relevancy.
• Manage Employee Engagement and internal messaging/brand strategyo Identify Key engagement issues and implement optimization plano Storyboard or translate ideas to the creative team and designerso Use social.
• Gather data and outline solutions required for updated intranet design
• Develop companywide plan for implementing updated permissions, site administrators, andemployee training

Ridgeland, MS, US

• Develop press kit materials for media outlets, including press releases, images, pitch letters, case studies, feature articles, and trend stories
• Help maintain the identity and reputation of the employer or client
• Evaluate public opinion of clients through surveys, and social media listening
• Cultivate and maintain relationships with local organizations
• Arrange for press conferences, interviews, and other media and events
• Respond to requests for information from media outlets/ sponsorship request

Ridgeland, MS, US

• Perform in-depth research to identify new market opportunities and establish market trends
• Participate in strategy sessions to identify customer and prospect sales opportunities
• Plan and develop annual promotional calendar wireless sales strategy
• Calculate Sales Projections and complete demand generation for relevant vendors
• Arrange and monitor marketing activities and sales campaigns
• Track and measure marketing outcomes including marketing tactics, new leads, sales activities, and ROI

Ridgeland, MS, US

• Assist in system escalations by taking ownership of each issue with a high sense of urgency and identify and communicate steps to resolve the situation as needed while providing troubleshooting, issue identification.
• Possess a sufficient aptitude with technology-based solutions and products for internal and external customers. Enter appropriate and accurate information into the customer management system and complete supporting.
• Work with Supervisor to identify common issues and compile root causes for escalation and prioritization for process improvements.
• Maintain and deliver on SLAs including but not limited to: average handling time, issue completion time, idle, and average hold time.
• Have full knowledge of all customer impacting departments, internal products, features and services, and paths to issue resolution with a sense of urgency all hands-on deck environment. Lead interactions with other.

Ridgeland, MS, US