Jon Groves work email
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Experienced Information Technology professional with more than 10 years of help desk experience. In-depth knowledge of core office software packages including Microsoft Office, Adobe applications, anti-virus, and security software. Experience with multiple operating systems and network/hardware configurations. Ability to diagnose and resolve issues independently and work effectively with customers of varying skill levels.Specialties: call center, customer relations, customer service, fundraising, Microsoft office, phone systems, photocopier, printers, quality control, receptionist, record keeping, sales, technical support, video, IT networking
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Digital Marketing SpecialistJg Media Llc Jun 2023 - Present
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Help Desk EngineerChaney Systems May 2022 - PresentNew Berlin, Wi, Us
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OwnerJon Groves Consulting Jan 1995 - Present* Assist clients with various technologies in setting up and troubleshooting issues.* Desktop Support remote and on site * Develop quotations to meet clients technology goals. *Home Network Installation*VOIP Installation
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Appication Support AssoicateCorelogic Sep 2021 - May 2022Irvine, Ca, Us -
Call Center BankerRussell Tobin Apr 2019 - Aug 2019New York, New York, Us -
Uber DriverUber Feb 2017 - Jan 2019San Francisco, California, UsDrive people to their destinations and show off the city that I love! -
Itunes Store Senior AdvisorApple Jun 2014 - May 2018Cupertino, California, Us -
Applecare AdvisorApple Aug 2012 - Jun 2014Cupertino, California, Us
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Computer Recycling Program VolunteerIndependencefirst Jun 2012 - Aug 2012Milwaukee, Wi, Us*Analyze computer hardware, and related equipment for operating system compatibility *Install Windows Operating System and other software via network image or systematically*Perform hardware testing, troubleshooting, and complete a final quality check -
U-Verse Membercare Tier IiAt&T Aug 2007 - Feb 2009Dallas, Tx, UsProvided customer service in a fast paced call center environmentCoordinated installation and repair of customers home equipmentPromoted consultative sales while educating customers on using all services provided -
Student Technology ServicesUniversity Of Wisconsin Jan 2003 - May 2007Provided customer service and technical support for the daily operation of 40 copiers and 60+ printers on campus, consulted with clients on technical concerns to resolve issues in a timely mannerFacilitated video sessions of multipoint connections and implemented print card recycling programTrained and monitored student employees in the daily operations of departmental procedures
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Data Analyst-InternUnited States Student Association Foundation Jun 2002 - Aug 2002Responsible for data entry and collections Performed receptionist duties using multi-line phone systemAssisted with the planning and organization of national conference for 500+ participants -
Administrative AssistantAmerican Red Cross Neenah/Menasha Chapter Feb 2002 - May 2002Performed data entry, record keeping, and other office dutiesManaged quality control on all registration recordsFacilitated mail merge to increase efficiency of fundraising correspondence
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Student It SpecialistUniversity Of Wisconsin-Fox Valley Jun 1999 - Jun 2001• Installed software and provided user support for computers campus wide• On-site technical facilator for video conferencing• Applied technical expertise to conduct Synchronous Audio Graphics, and compressed video confrencesessions
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Technical Support AssistantAppleton Public Library 1998 - 2000Set up new computers and refurbished the old. Performed network cable installation and troubleshooting Responded to requests for service for public use and library staff workstations
Jon Groves Skills
Jon Groves Education Details
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University Of Wisconsin-MilwaukeeCommunication -
Milwaukee Area Technical CollegeNetwork Specialist-Accelerated
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University Of Wisconsin - Fox ValleyLiberal Arts
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Appleton North High School
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Milwaukee Area Technical College
Frequently Asked Questions about Jon Groves
What company does Jon Groves work for?
Jon Groves works for Chaney Systems
What is Jon Groves's role at the current company?
Jon Groves's current role is Digital and Affilate Marketing @JG Media LLC.
What is Jon Groves's email address?
Jon Groves's email address is jg****@****gic.com
What is Jon Groves's direct phone number?
Jon Groves's direct phone number is +141449*****
What schools did Jon Groves attend?
Jon Groves attended University Of Wisconsin-Milwaukee, Milwaukee Area Technical College, University Of Wisconsin - Fox Valley, Appleton North High School, Milwaukee Area Technical College.
What are some of Jon Groves's interests?
Jon Groves has interest in Social Services, New Technology, Management Training, Swimming, Golf, News, Reading Books To Help My Brain Grow.
What skills is Jon Groves known for?
Jon Groves has skills like Network Administration, Windows Server 2008, Social Networking, Network Security, Group Collaboration, Windows 7, Mac Os X, Video Conferencing, Google Apps, Microsoft Office, Active Directory, Cisco Ios.
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