Deliver on Crickets objectives and company core values and mission. Drive results, operations and profitability while maintaining best place to work. Key AchievementsWas part of biggest launch in Cricket history (Chicago)Facilitated new hire training for the RSRs during the Chicago launch

Managed all facets of the retail store and demonstrated financial results in sales, store operations, training and motivating a successful sales team. Assist other managers in the hiring and training of new staff. Direct daily activities for store associates to increase customer satisfaction, grow revenue, drive standards of excellence, and deliver T-Mobile objectives and company core values. Perform a variety of functions to ensure that effective leadership, associate satisfaction, and customer satisfaction lead to positive business results.Key AchievementsDeveloped, introduced and facilitated Retail Sales Process Class to the entire Upper Midwest Mentored several employees to promotions Subject matter expert for T-Mobile employees and managers regarding policy, procedure, services and products.Managed a top 10% ranked store in the Upper Midwest. Increased volume by 50% over two year period.Received all perfect audits in 3 year period Selected among 1100 store managers to introduce directors and above on a monthly basis to the retail store environment. Nominated for PEAK Achievement 07/08.

Responsible for hitting sales targets through coaching, training, developing, viewpoint and customer loyalty. Led two area managers, 3 supervisors and 120 line level employees. Consistently achieved revenue, margin, gross margin, service plans, accessories, and comps goals. Addison Is a 20 million dollar revenue store. Key achievements:In first year, turned 500th ranking store into top 10% ranking of company 658 stores winning several District and Regional Awards. Received 3 District and 2 Regional Awards in first year.Ranked in the top 5% sales managers in the Chicago territory

Created successful results through training and coaching using recognition and accountability to motivate team. Lead a team of 15. Completed weekly cycle counts while driving revenue by increasing service and accessory sales. Ran a 6 million dollar computer business. Promoted 2 seniors to supervisors Accomplished top 100th ranking average while in position Lead the store viewpoint committee to increase employee/customer engagement.

Created excitement and fun role-playing behaviors that drove results. Led a department of 8. Responsible for training and developing team. Created consistent results in service plans, and accessories attachment to offer customer a great experience at Best Buy. Ran a 2.1 million dollar department. Developed my senior to take my role Held top quartile performance until being promoted

Excelled at selling appropriate service contracts. Integrated electronics and accessories with every customer experience by having fun while demonstrating the products. Won 9 most value player awards over 100 employees as a part timer.