WEB /Shopping & Fulfillment / Digital Experience/ Native Mobile App

-Assist in facilitating and planning Agile ceremonies.-Design and institute multiple updates to agile process and tools to assist senior level engineers. -Responsible for creating technical reports and technical manuals for the customer and users. -Responsible for various documentation and code reviews.

-Delivered quality customer service to all and connected with the customer. -Discovered and responds to customer needs. -Provided quality beverages and food products consistently for all customers.-Maintained regular and punctual attendance.

-Engage with multiple students in grades 2 through 12, assisting with developing fundamental math concepts through direct instruction and the socratic method. -Facilitate the students progress by maintaining direct communication with several students at once, while dynamically prioritizing the students based on needs and ability.

-Assist the Professor with the operational side of the lecture and mediating interactions between the professor and the students. -Responsible for maintenance of both the grade book and the class shell, occasionally lead lectures and multiple review sessions throughout the semester. -Provide guidance and information about the class and college in general.

-Grade for classes in the School of Mathematics, including College Algebra, Precalculus, and Calculus. -Consisted of making informed decisions in terms of score and weight of assignments, and quizzes, while maintaining the grade book in each course and delivering weekly memos to each professor throughout the course. -Responsible for resolving conflicts between students and the grade book, and being an open line of communication for those in the course.

-Aide in the teaching of Calculus, Pre-Calculus, and College Algebra to students at Arizona State University. Facilitating instruction of mathematics via technology-assisted curriculum. -Assisting instructor in maintaining class shell. Managing and facilitating mathematical problem-solving in small groups, and dynamically prioritizing various small learning groups. -Assisting in a computer lab while instructing and tutoring students in college-level mathematics courses. -Tutoring individual students during weekly office hours and promoting an open dialogue in order to aide in the students learning.

-Established a presence in a residential community for high school students taking college level mathematics courses and developed a positive rapport and familiarity with all student residents in the community. -Assisted residents by mediating resident conflicts and facilitating floor meetings. -Planned and implemented programs and encouraged student resident attendance and involvement.

-Engaged with prospective students and parents while giving an insightful tour of the Ira Fulton Schools of Engineering. -Described the resources that are available on campus and answered numerous questions about engineering, Arizona State, and college in general. -Created a friendly and welcoming environment while being a source of information.

-Directly interacted with clients while managing and scheduling appointments for the tax professionals. -Maintained employee scheduling, and assisted in day to day operational tasks of the main office. -Point of contact between remote staff, main office, and clientele.