Jonah Baalman Email & Phone Number

St. Louis, Mo, Us

St. Louis, Mo, Us

- Continue to serve as the day to day contact for the Hartford and Ferrari, took on Acura in June 2024- Continuing my duties associated with my previous role as a Senior Operations Specialist.- Compile reporting metrics to send to my clients on a monthly basis or whenever requested. - Meet with client contacts or members of their organization on specific requests outside of our standard client meetings in order to meet client needs.- Help support other Ansira team members with their account tasks whenever needed. - Attend channel partner marketing team lead meetings to discuss best practices and recap news within our organization.

Greater St. Louis

- Manage day to day operations and offer support for accounts such as Ferrari, The North Face, The Hartford, and Wendy's. - Responsible for ensuring content is posted to the AdBuilder website accurately and within contract agreed deadlines, as well as providing monthly reporting on areas such as amount of monthly logins, most downloaded items, etc. - Provide support through phone calls, Zendesk chats, and Teams calls on various issues such as login/registration, specific questions about assets, tracking numbers, etc. - Attend weekly meetings with both client contacts and internal Ansira team members to ensure the best service possible is being provided. - Communicate with various departments within Ansira in order to process requests, and these communications are primarily with the print on demand, creative, and email teams.

Greater St. Louis Area

- Worked on the Honda compliance team primarily while also offering support to Acura when needed. - Was responsible for reviewing and quality checking advertisements for compliance in pre-approval and monitoring, and giving feedback on non-compliant content through audits on the submissions.- Provided Zendesk phone and chat support to help callers (mostly agency and dealer representatives) with compliance declines, login/registration issues, general questions about the Honda/Acura compliance programs, etc. - Oversaw the mailing process in which compliance audit letters were sent out to dealer contacts to let them know that a compliance violation in monitoring has occurred.- Was a member of the Digital Strategy team where a monthly meeting was held to discuss issues such as media types, Google ad words, and all things digital.

University Of Missouri

- Executed a semester-long advertising campaign regarding the national nursing shortage in which research insights and suggestions were presented to Boone Hospital's (Columbia, Mo.) board of directors. - Conducted secondary research through the use of surveys in which over 300 respondents (all nurses) from areas across IL and MO shared their experiences and answered our specific research questions. - Conducted primary research where over 30 nurses were personally interviewed both in-person and by phone and asked in-depth questions about their nursing experience.- Participated in meetings and collaborations within my internal team on almost a daily basis, as well as having constant communication with the client throughout the campaign. - Presented the information to the Boone Hospital board of directors through a slide-show presentation that highlighted our research findings and our recommendations, as well as provided the Boone Hospital staff in attendance with an immersive brochure that highlighted our campaign more in-depthly.

- Primarily worked for the Mizzou Football, Cross Country and Track and Field teams- Wrote previews and recaps for games, meets, etc. - Recorded live stats in-person as well as updated statistical information and webpage content throughout the week as new events occurred, using InDesign primarily - Conducted postgame interviews and recorded audio for players and coaches, while pulling quotes to be used in content - Updated weekly graphics in Photoshop that were posted to the Mizzou XC and Track and Field social media accounts - Created and edited biographical content on the Mizzou athletics website for various athletes and coaches - Managed the Mizzou Track and Field social media accounts independently during the 2019 SEC Outdoor Championships, duties included live-tweeting results as they occurred, posting graphics for athletes who medaled, and posting any other additional content relevant to the event.

- Was responsible for trying to advertise Avenica's service, which was designed to help recent college graduates find employment.- Shared information about Avenica through my social media network, in an attempt to reach as many potential users as possible- Targeted specific classes and groups of students that were most likely to benefit from the service provided.- Distributed information and marketing materials to those targeted individuals/groups.

Jerseyville, Illinois

- Wrote articles primarily for legion baseball, with articles appearing in the Jersey County Journal and the Calhoun News-Herald- Conducted in-person and on-the-phone interviews with coaches and players, with quotes from those interviews appearing in articles