Chioma Jonah Email and Phone Number
I am an enthusiastic and driven professional with a background in Virtual Assistance, Customer Service, and Telesales. I have recently completed an 8-weeks intensive Virtual Assistant program, equipping me with the skills and knowledge to excel in remote administrative roles. I have hands-on experience from roles at Cheele Tech Agency, Giasun Technology, UBA, and Reg Charles, where I developed strong communication, organizational, Administrative and time-management skills. My expertise spans handling client interactions, managing schedules, and performing administrative tasks, all while ensuring top-tier customer satisfaction.I am passionate about growing as a Virtual Assistant, with a goal to support businesses in streamlining their operations while delivering exceptional value. I aim to apply my skills in problem-solving and multitasking to help clients achieve their goals efficiently. If you're looking for a dedicated Virtual Assistant to help your team thrive, feel free to connect with me. I would love to discuss how I can contribute to your success!
Giasun Technology Nigeria Ltd
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Virtual AssistantCheele Tech Agency Sep 2024 - PresentPortharcourt Nigeria-Organized the firm's digital files using Google Drive and Asana, while managing the schedules of three executives, including coordinating meetings, follow-ups, and travel itineraries.-Reduced administrative burden by 30%, enabling executives to focus more on client consultations and strategic initiatives.-Planned and coordinated domestic and international travel, ensuring seamless logistics, cost-effective bookings, and timely travel arrangements.-Enhanced communication efficiency by answering and routing incoming emails and phone calls, ensuring timely responses and accurate message delivery.-Improved response time by 15%, leading to increased client satisfaction and more effective communication.
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Team Lead SupervisorGiasun Technology Nigeria Ltd Nov 2021 - PresentLagos State, Nigeria-Demonstrated strong leadership by setting clear goals, providing guidance, and motivating my team to exceed performance expectations.-Implemented efficient workflows and strategies, leading to a noticeable improvement in the company's sales outcome and team productivity.-Implemented effective project management strategies using tools like Asana and Trello, improving task coordination and deadline adherence.-Developed and optimized organizational processes, leading to a 20% improvement in team productivity and operational efficiency.-Assisted with data entry, report preparation, and database management, ensuring accurate documentation and information tracking for decision-making.-Collaborated with cross-functional teams to support the execution of technology-driven projects, providing administrative and organizational support that aligned with the company’s goals.
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Direct Sales ExecutiveUba Group Jan 2021 - Nov 2021Lagos State, Nigeria-Promoted UBA's banking products and services, driving a significant increase in customer acquisition and product adoption.-Managed and updated client account records, enhancing data accuracy and improving overall record-keeping processes.-Achieved a 25% reduction in new account processing time by streamlining procedures and introducing more efficient workflows.-Contributed to a 15% increase in customer retention through personalized follow-ups and proactive issue resolution.-Delivered exceptional customer service by addressing client inquiries, resolving issues, and ensuring a smooth onboarding process for new customers. -
Fund AnalystHydro & Marine Nigeria Limited Sep 2018 - Aug 2019Lagos State, Nigeria-Generated detailed monthly financial reports and implemented streamlined reporting processes to ensure accuracy and timeliness.-Tasked with enhancing the efficiency of financial tracking for various projects.-Achieved a 20% reduction in reporting errors through improved processes, which significantly enhanced decision-making and cost-saving measures.-Provided critical insights into financial performance, contributing to more informed budgeting and project management decisions.
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Financial AnalystHydro & Marine Nigeria Limited Sep 2018 - Aug 2019
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Direct Sales AgentRegcharles Finance And Capital Ltd. Jun 2017 - Jan 2018-Tasked with expanding the client base and strengthening customer relationships in a competitive financial services market.-Proactively drove sales efforts by promoting tailored financial solutions, while managing and updating customer data for strategic follow-ups.-Achieved a consistent 15% monthly growth in sales by leveraging data-driven insights and building strong client connections.-Expanded the customer database by 10%, enhancing the company’s reach through effective relationship-building and follow-up strategies.-Maintained a high level of customer satisfaction, contributing to long-term loyalty and repeat business. -
Planning And Budget SpecialistAnambra Imo Riverbasin Development Authority Jun 2015 - Nov 2015Nigeria-Oversaw the planning and execution of water projects, including the development of access roads, drainage channels and related infrastructure.-Assisted in managing project budgets, ensuring effective allocation of resources and adherence to financial constraints.-Assisted in coordinating the bidding process for new projects, evaluating and selecting competent engineers and contractors to ensure high-quality project delivery.-Helped in Facilitating strategic planning sessions, aligning project goals with budgetary requirements and stakeholder expectations.-Ensured timely and cost-effective completion of projects by monitoring progress and addressing any financial or logistical issues.
Chioma Jonah Education Details
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Agricultural Economics
Frequently Asked Questions about Chioma Jonah
What company does Chioma Jonah work for?
Chioma Jonah works for Giasun Technology Nigeria Ltd
What is Chioma Jonah's role at the current company?
Chioma Jonah's current role is Virtual Assistant | Administrative Support | Project Management | Customer Service Expert | Telesales Specialist | ALX Alum | Focused on Efficiency and Excellence..
What schools did Chioma Jonah attend?
Chioma Jonah attended Federal University Of Technology Owerri.
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