Jonah-Jerrell Daniel Email & Phone Number

Boston, Ma, Us

55 Fruit St

•Coordinates daily performance of administrative and clinical support staff. Provides human resources input relating to the hiring, training and evaluation of staff, providing guidance and feedback.•Mentors any temporary administrative staff or interns who are engaged to assist the practice.•Assists practice leadership with development and revision of policies, programs and procedures. •Develops and leads training for staff on administrative policies and procedures of the practice and the hospital. Evaluates, develops, and implements various administrative systems and procedures for maximized PSC workflow creating staffing efficiencies.• Works with practice leadership to manage staff schedules. •Evaluates daily staffing needs and coordinates coverage to support patient flow and provider productivity. •Coordinates changes to Resident clinic schedules. Evaluates no show and cancellation lists, wait times, and other patient frontline quality of service indicators, providing trend insights to practice leadership team.•Collaborates with secretarial and clinical support teams to provide support and assist in the resolution of patient/customer service issues. •Generates reports to support clinician panel maintenance. Monitors returned referrals, reschedule list, appointment work queue, reporting team activity regularly at PSC meetings. •Oversees eFax activity across the practice. •Participates in departmental preparation for Joint Commision, regulatory site visits/Surveillance Rounds, Ensures HIPAA privacy policies and procedures are fully implemented. •Reviews any Patient Privacy changes with PSC team to ensure understanding and implementation. •Assists in special projects to support practice goals and meet hospital revenue, compliance and patient satisfaction related topics. •Identifies, monitors, and resolves IS issues which impact the practice’s operation. Participates in practice operations, staff, leadership and business meetings as necessary.

Plymouth, Massachusetts

• Provides input into development of all Individual’s ISP’s • Documentation which includes daily and monthly progress notes, progress data, medication administration, comm. log. • Implementation of Individual’s programs which may include activities of daily living, behavior programs, hygiene, socialization and community skills, academics. • Attend to the daily needs of the individuals and to foster greater independence. • Accompany Individuals to necessary appointments. • Organize, develop and implement group and individual activities, which serve to expand and normalize the lives of the people we support. • Household duties during shift as well as those stated on the list of “Additional Job Responsibilities” or as assigned by Program Director or Assistant Program Director. • Attending and providing input into all staff meetings. • Case management for (1) Individual as assigned by the Program Director or Assistant Program Director. • Attend all required training within training guidelines which, includes Medication Administration Certification to administer prescribed medication. • Performs other related duties needed or assigned by their supervisor

Boston, Massachusetts, United States

Obtains detailed clinical information face-to-face, by telephone or electronically.May provide basic information regarding the need for insurance referral(s).Provides general disease or program-specific information to callers/patients within the scopeof knowledge and authority.Performs independent patient and outside provider call triaging and assists in directingpatient flow.Serves as a liaison between patient/family/provider.Resolves issues directly or ensures appropriate management of call by others.Recognizes emergencies and appropriately responses using standard operating procedures andcritical thinking skills.May be required to perform other duties as required by the clinical practice support team.May provide general administrative support and coordination for all aspects of patient care forboth new and/or established patients, including filing, document preparation, data entry,telephone support, etc.Handles Accounts payable and reviews invoices and Transactions for reimbursments.Coordinates Calendar managment for Medical providersCreates and schedules meetings using Microsoft related Software

Boston, Massachusetts

Process requests for medical records, prepare and scan documents, assists with merging duplicate medical records, answer and respond to telephone and electronic inquiries, assist with purging medical records, Work collaboratively with vendors, perform other administrative duties, as requested.

Chicago, Illinois

Registration: Trained on a client registration system. Greets attendees with a smile while assisting them with their badges. • ❖ Greeters/Directional: Includes greeting and directing attendees with a welcoming smile. • ❖ Session Scanners: Greet attendees as you make sure that they have the proper badge for entrance. Pass out evaluation forms. Direct attendees to scan badge for room count. Possibly assist with seating and room needs. • ❖ General Session Monitors: Check badges, answer questions, direct attendees to fill the front of the room when possible, basic attendee interface, possibly chair drop activity before General Session.

Plymouth, Massachusetts

Customer satisfaction Make and retrieve phone calls. Place orders per customer Assist with inventory

Plymouth, Mssachusetts

 Initiates Telecommunications Protects operations by keeping information confidential Prepares Reports by collecting information Prepares Certificates of insuranceentered all prospect and applicant data into computer database; updated records interacts with students/parents. Received appointments and calls; responds to telephone and email inquiries. Participates as an active member on the team; assists counselors with application. Compiles data for reports; maintains confidential files. Performed basic trouble shooting and contributed to the ongoing improvement of work processes, including learning and integrating new technology; promoted teamwork environment; performed other duties as assigned.

Plymouth, Massachusetts

Student internship:Draw successful Venipunctures Handle excellent service assuring the patient has a restful stay Test Urine Specimen, Blood cultures Run Specimen Through the centrifuge

Plymouth, Massachusetts

* Organized work by reading and routing correspondence; collected information; initiated telecommunications. * Maintained department schedule by maintaining calendars for department personnel. * Completed requests by greeting customers, in person or on the telephone; answering or referring inquiries. * Maintained customer confidence and protects operations by keeping information confidential. * Prepared reports by collecting information.

 Assisted with daily customer service inquiries. Cashier, money management skills. Store maintenance, general housekeeping in both front and back of store. Reliable, flexible, willing to assist customers

Barnstable, Massachusetts

First year success& Admissions office- * Processed admission applications; prepared forms and assists with application processing; entered all prospect and applicant data into computer database; updated records interacts with students/parents. * Received appointments and calls; responds to telephone and email inquiries. * Participates as an active member on the team; assists counselors with application. Compiles data for reports; maintains confidential files. * Performed basic trouble shooting and contributed to the ongoing improvement of work processes, including learning and integrating new technology; promoted teamwork environment; performed other duties as assigned.

Phlebotomy, Phlebotomy Technician/Phlebotomist, A

 Organized work by reading and routing correspondence; collected information; initiated telecommunications.  Maintained department.

Education record