• Completed a data analysis study to reconcile demand and inventory levels for key raw materials• Developed an optimized logistics plan (JIT) to reduce average RM inventory investment by over $1M USD• Utilized inventory modeling and lean six-sigma principles to craft a scalable plan for Lindt's growing corrugate packaging inventory

• Provided front line hospitality and catered to guest needs and preferences among several departments to ensure positive guest experience• Cultivated client relationships and secured long term commitments through thorough extensive relationship management• Assisted with concierge, chauffeur, and valet services to provide consistent, quality guest service• Directed human capital in preparation for large special events (500+ attendees)

• Coordinated guest experiences as the first and last point of contact• Ensured smooth front desk, valet, and bell staff operations• Provided high level customer service and bolstered the Inn's position as the #1 hotel in Seattle