Jonah Clarke Email & Phone Number

Wellingborough, Gb

East Midlands, England, United Kingdom

As a Regional Impact Sales Manager at Everyone Active, I lead the sales efforts within the East region, embodying our brand mission of promoting 30 minutes of activity, five times a week. In this pivotal role, I consistently exceed targets, driving membership growth and fostering a results-driven culture.With a focus on leadership, I coach and develop a high-performing team of sales managers and membership consultants, empowering them to surpass expectations. Through strategic analysis of Data Key Performance Indicators, I optimize customer service and sales initiatives, ensuring maximum impact and effectiveness.My ability to inspire and motivate others is evident in my commitment to raising the bar for excellence. I diligently monitor and manage social media channels, amplifying our brand presence and engagement across the region. Additionally, I maintain seamless sales resource coverage, providing support and guidance during vacancies or periods of absence.I provide consistent regional support, driving sales and fostering collaboration across teams.

Leicester City, England, United Kingdom

I am responsible for developing and implementing comprehensive strategic plans. This involves overseeing day-to-day operations, corporate relationships, marketing, advertising, training, and support. My role is pivotal in ensuring strict compliance with company policies and standards, taking corrective action as needed to maintain operational efficiency.My commitment extends to identifying and implementing best practices for gym operations, focusing on key areas such as recruitment and retention of members, comprehensive training and development programs, and operational efficiency measures. Through a systematic analysis of performance metrics, I generate insightful reports and provide regular updates to Directors and finance leadership, enabling informed decision-making and strategic planning.A critical aspect of my responsibilities involves cultivating and maintaining relationships with key stakeholders, including suppliers, vendors, and local organizations. By fostering strong connections, I contribute to the overall success and sustainability of the brand.In leading and managing a dedicated team, I provide guidance, coaching, and feedback as needed, ensuring a cohesive and motivated workforce. Moreover, I prioritize compliance with all legal and regulatory requirements for day-to-day operations, upholding the brand's reputation and integrity. My holistic approach to brand expansion encompasses a balance between strategic vision and meticulous operational oversight, solidifying the Syn brand's position as a reputable and thriving entity across the UK fitness landscape.

Leicester City, England, United Kingdom

In this role, the primary focus is on fostering positive member engagement by driving new sales within and outside the gym. A key aspect involves training the broader team to enhance their confidence and refine their sales performance. Strategies to boost lead generation, both internally and externally, will be implemented to ensure a continuous influx of potential customers. The goal is to drive revenue across all lines, spanning from membership sales to products and secondary services, ultimately aiming to enhance overall profitability. Building strategic relationships with local businesses is a priority, contributing to the evolution of valuable local partnerships. Additionally, regular preparation and delivery of comprehensive sales presentations to the wider management team will be undertaken, providing insights into key performance indicators and outlining strategies for sustainable growth.

Northampton, England, United Kingdom

Throughout my tenure, I have achieved notable success, consistently receiving positive reviews from members who commended my exceptional customer service skills. Demonstrating a strong commitment to excellence, I consistently met and exceeded targets month after month, earning recognition that extended to an invitation to the company-wide awards evening in London for my outstanding performance. Notably, the central head office team provided commendable feedback following a comprehensive 2-day training at the London head office. A particularly proud achievement was winning the esteemed title of Virgin Active Club of the Year, marking a historic milestone for the club.In the realm of responsibilities, my role involved actively promoting and selling memberships within the club, cultivating prospects by building strong relationships both inside and outside the club environment. I was instrumental in orchestrating tours and appointments to showcase our facilities, tailoring each presentation to align with the unique needs of prospective members. Engaging in meaningful discussions about membership options, I ensured that individuals found the package that best suited their needs. A key aspect of my role was consistently working towards and surpassing monthly sales targets, all while delivering a high standard of customer service. My commitment to success was further reflected in my dedication to maintaining in-depth product knowledge and continuous training, collaborating seamlessly with all departments within the club for a holistic understanding of our offerings.

Market Harborough, England, United Kingdom

My responsibilities spanned a range of activities aimed at cultivating and qualifying sales leads. Proactively engaging with the public through inbound calling, I successfully qualified warm sales leads, establishing connections and generating valuable inquiries. Additionally, I conducted strategic follow-ups on old leads, leveraging past interactions to stimulate renewed interest and engagement. Ensuring a seamless and positive experience for individuals reaching out to our services. Further contributing to the success of our services, I played a pivotal role in the approval and review process for companies subscribing to our offerings. Notably, my responsibilities included providing support to clients across the spectrum, from one-man bands to large blue-chip organizations, assisting them in navigating and maximizing the benefits of our services.

Market Harborough

In my role, I excelled in building lasting customer relationships, significantly boosting sales values and loyalty, consistently surpassing a £6k target. Specialized Pareto training enhanced my B2B sales skills, applied successfully in face-to-face client meetings and diverse workplace scenarios. I adapted approaches to meet varied customer needs, honing phone etiquette, skills, and confidence, recognized with a 'WOW' award for exceeding expectations in team support.Managing 300+ mobile customer accounts, proactively generating sales through strategic initiatives like up-selling and cross-selling. Focusing on long-term relationship building, I ensured client satisfaction and loyalty. Leading projects within client relationships, I aligned goals with overall company objectives, coordinating seamlessly with cross-functional teams for consistent, high-quality service. Ensuring timely delivery of products and services, I maintained meticulous transaction records and successfully handled multiple client accounts concurrently, consistently meeting deadlines.My responsibilities also included sales forecasting, tracking client metrics, and providing valuable insights for strategic decision-making. This multifaceted role showcased my ability to drive sales, foster client relationships, and manage accounts effectively, making a substantial impact on the organization's success.

Leicester, United Kingdom

I have successfully evolved my skills to become the highest commission earner within the casual sales team, showcasing not only a dedication to personal growth but also a significant impact on the team's overall success. Through strategic efforts, I have developed key relationships with new high net worth customers, resulting in substantial sales, with transactions reaching up to £3,000. Furthermore, I played a crucial role in the establishment of a new store merchandising team, contributing to the enhancement of the overall shopping experience.My responsibilities extend to customer service and sales, where I excel in establishing new customer relationships, understanding customer requirements and preferences, and closing sales effectively. I take pride in ensuring that the shop floor, displays, windows, and all sale areas are meticulously prepared and merchandised, creating a visually appealing and customer-friendly environment.A critical aspect of my role involves stock checking, where I conduct quality inspections for each garment delivered to the store, ensuring that the inventory meets the highest standards. Leveraging my social media skills, I actively engage in promoting sales and specific lines of stock to acquire new customers and retain existing ones. This multi-faceted approach to customer engagement, from in-person interactions to online promotion, underscores my commitment to driving sales and enhancing the overall shopping experience for customers.

Market Harborough

In my role at the cafe, I performed various tasks to uphold cleanliness and ensure a positive customer experience. This included clearing and cleaning tables, washing and sanitizing kitchen items, cleaning customer and staff toilets, and conducting general cleaning duties. Additionally, I was responsible for replenishing stock in both the shop and behind the bar, contributing to the overall efficiency and presentation of the cafe.

Leicester, United Kingdom

I actively assisted customers by promoting special offers and sharing product knowledge to meet their needs. I excelled in listening to customer preferences and providing tailored sales solutions. Additionally, I played a key role in supporting stock handling and replenishment processes, contributing to the seamless operation of the business.

Level 2 Apprenticeship, Fashion Retail, Distinction

Gcse/As Level, D&T Textiles, 9 Gcses (Inc. English, Maths And Science)