Jonah Delaney Email & Phone Number

Stennis Space Center, Mississippi, United States

Responsible for troubleshooting incidents, managing data migrations, and handling hardware repairs and deployments, including local setups and repairs as an HP certified technician. Additionally, manage AD objects and group policies, utilize various tools for system support, document troubleshooting efforts, and led a successful MDM migration project from IBM MaaS360 to Microsoft Intune, ensuring compliance with security and DOJ standards.

Slidell, Louisiana, United States

Troubleshoot and repair client hardware and software issues, perform regular updates and diagnostics, ensure thorough documentation and data privacy, and handle iPhone repairs as an Apple certified technician while implementing preventative measures to avoid recurring problems.

New Orleans, Louisiana, United States

Thoroughly test games for defects to ensure a smooth experience, execute detailed test plans for gameplay, interfaces, and hardware optimizations, perform regression and compatibility tests, and use JIRA to document and log defects, providing insights for improvements to global cross-functional teams.

Slidell, Louisiana, United States

Diagnosed and repaired hardware and software issues across various systems, delivered clear explanations and exceptional customer service, collaborated on complex troubleshooting, managed inventory and ordered replacement parts, and educated customers on computer usage, maintenance, and data privacy.

Hammond, Louisiana, United States

Served as General Manager and Assistant Web Developer for an outreach esports team supporting local low-income schools, instructed a programming camp to introduce young students to STEM careers, and assisted in a LEGO Robotics club to foster teamwork and STEM education for middle school students.

Computer Science, Computer Science

Education record

Activities and Societies: Robotics Strategy and Finance Captain, Chess Club, STEM Club Treasurer