Jonah Sosis Email & Phone Number

Toms River, Nj, Us

Maplewood, New Jersey, United States

●Transferred and migrated databases between CRM applications, ensuring data integrity and accuracy, while leveraging the migrated data to design and develop interactive widgets for effective data management and visualization.●Engineered and coded APIs to develop advanced chatbots for client support on websites and integrate Customer Relationship Management (CRM) applications, significantly enhancing client engagement and operational efficiency for on average 200 daily visitors .●Designed and implemented CRM automations, optimizing client workflows by reducing manual tasks and increasing productivity by ~80%.●Developed and deployed a customer support ChatBot integrated with the client companies CRM software, designed to assist visitors with tasks such as canceling accounts, accessing support articles, opening support tickets, connecting with customer support, and checking order shipping status.

Toms River, New Jersey, United States

● Asset Protection Strategies: I have experience in implementing asset protection measures such as access control systems, alarms, andphysical security protocols.● Video Footage Organization: I am highly skilled in maneuvering and archiving video footage, navigating video management software,and maintaining an organized system of investigations and evidence.● Threat Detection and Prevention: I am capable of identifying potential security threats and vulnerabilities, developing and executingsecurity strategies in order to prevent breaches, and monitoring and analyzing security alerts.● Access Control Systems: Incapable of both setting up and managing access control systems. This includes knowledge of card-based andelectronic access control methods, as well as configuring access levels and permissions.● Incident Response: I am efficient in responding to security incidents and breaches, assessing the severity of the incident, initiatingappropriate actions, and documenting incident details. A common occurrence is collaboration with law enforcement when necessary.● Surveillance Technology: I work with a wide range of surveillance technologies, such as cameras, sensors, and alarms. A part of the jobis to keep up-to-date with emerging surveillance trends in order to protect against them.● Security Policy Development: I have contributed to the development of security policies and procedures. In order to do this I possess astrong understanding of compliance requirements and industry standards, and can effectively communicate security policies to staff.● Risk Assessment: I am skilled in conducting risk assessments to identify potential security vulnerabilities, prioritizing risks, andrecommending strategies that would negate the initial risk. I can create detailed risk assessment reports and action plans to enhancesecurity measures.

Harrison, New Jersey, United States

●Contributed to technology and internet connection maintenance before and during MLS events by setting up communication devices, troubleshooting errors, and providing solutions to several connection issues as they arise throughout the event.●Provided, initiated, and maintained ticketing devices throughout the area preventing security concerns and collecting data on over 20,000 attendees on average.●Designed and established a new website for the arena using modern concepts of user experience in order to establish an enticing website for the hundreds of daily visitors and increase both venue and ticket sales.●Developed a chatbot using JavaScript in order to help visitors find solutions to a range of questions or information they may be searching for. Data collection is integrated in order to help advance the system as time continues.●Improved user experience and customer satisfaction by automating routine support tasks, reducing response times, and providing immediate assistance to hundreds of website visitors a week. Integrated AI connections in order to improve message understanding and personalized responses.

New Brunswick, New Jersey, United States

-As Kusots and Magister(NEW MEMBER EDUCATOR) I lead 14 and 15 pledges through the 5-week Preparation for Brotherhood program.- Conducted weekly meetings and classes teaching the history and values of Sigma Chi.- Preserved the privacy of the chapter room and assisted with chapter meetings and other specified gatherings.

Toms River, New Jersey, United States

● As a floor staff member at Wawa, I was responsible for restocking inventory, maintaining product displays, and ensuring that the storewas always fully stocked and ready for business. I took great pride in ensuring that the store was clean and well-maintained, taking theinitiative to address any issues or areas of concern as they arose.● Through my work at Wawa, I developed excellent time management skills and the ability to work efficiently in a fast-paced environment.I collaborated closely with my fellow team members, communicating effectively and contributing to a positive team dynamic. I am proudof my contributions to the Wawa team and the high level of service I provided to our customers

New Brunswick, New Jersey, United States

● Safety Management: Implemented and enforced safety protocols, conducted equipment inspections, and responded effectively toemergencies, ensuring a secure workout environment for gym members.● CPR and First Aid: Maintained CPR and First Aid certification, demonstrating readiness to provide immediate assistance in case ofaccidents or medical emergencies.● Member Support: Provided guidance on equipment usage and fitness routines, offered excellent customer service, and addressed memberinquiries, enhancing overall member satisfaction.● Sanitation and Hygiene: Maintained high standards of cleanliness, regularly sanitized equipment and surfaces, and conducted facilityinspections to uphold hygiene standards, contributing to a healthy gym environment.

Brick, New Jersey, United States

Toms River, New Jersey, United States

Seaside Heights, New Jersey, United States

Toms River, New Jersey, United States

Bachelor'S Degree, Information Technology, Sophmore

Activities and Societies: Meor

Associate Of Science - As, Computer Science

Here I studied Computer Science, but quickly transferred to Rutgers pursuing cyber security

Education record

Activities and Societies: North Track TeamIn high school, I was on the varsity track team for shot put and discus